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Fedbank Financial Services Customer Service Executive Reviews

based on 24 reviews
Updated 31 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Salary & Benefits

3.2

Company culture

3.1

Work Satisfaction

3.1

Work-Life balance

2.8

Skill development

2.7

Job Security

2.4

Promotions/Appraisal

Top Mentions in Fedbank Financial Services Customer Service Executive Reviews

24 reviews found

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People also ask about Fedbank Financial Services's Customer Service Executives

Is Fedbank Financial Services a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 24 employee reviews, it's clear that most customer service executives have an average experience working at Fedbank Financial Services. Salary & Benefits holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Fedbank Financial Services pay their Customer Service Executives well?
According to AmbitionBox reviews, Fedbank Financial Services customer service executives rate their salary and benefits at 3.4 out of 5, based on 24 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fedbank Financial Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Fedbank Financial Services for customer service executives, click here.
How is the work culture at Fedbank Financial Services for Customer Service Executives?
Work culture at Fedbank Financial Services for customer service executives is rated 3.2 out of 5 by 24 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fedbank Financial Services for customer service executives, click here.
How is the job security at Fedbank Financial Services for Customer Service Executives?
Based on 24 reviews on AmbitionBox, Fedbank Financial Services's customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fedbank Financial Services. To read reviews about job security at Fedbank Financial Services for customer service executives, click here.

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Gender Based Ratings for Fedbank Financial Services Customer Service Executive

based on 23 reviews
3.2
Rated by 7 Women

Rated 3.2 for Salary & Benefits and 2.8 for Skill Development

women
3.5
Rated by 16 Men

Rated 3.7 for Salary & Benefits and 3.2 for Work-Life Balance

men

Working Days for Fedbank Financial Services Customer Service Executive

based on 24 reviews
Monday to Saturday
95%
Monday to Friday
5%

Work Timings for Fedbank Financial Services Customer Service Executive

based on 24 reviews
Strict (9.30am - 5.30pm)
Flexible timing
Strict (10am - 5pm)
53%
21%
5%
21% employees reported other strict timings

Shift Timings for Fedbank Financial Services Customer Service Executive

based on 24 reviews
Day shift
100%

Business Travel for Fedbank Financial Services Customer Service Executive

based on 24 reviews
No travel
69%
Within city
31%
Fedbank Financial Services Customer Service Executive Salary
based on 84 salaries
₹2 L/yr - ₹4.5 L/yr
11% more than the average Customer Service Executive Salary in India
View more details
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