Fedbank Financial Services Customer Service Executive Reviews
based on 24 reviews
Updated 31 Dec, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.4
Salary & Benefits
3.2
Company culture
3.1
Work Satisfaction
3.1
Work-Life balance
2.8
Skill development
2.7
Job Security
2.4
Promotions/Appraisal
Fedbank Financial Services is rated
3.5 out of 5 stars on
AmbitionBox, based on 24 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fedbank Financial Services is rated
3.5 out of 5 stars on
AmbitionBox, based on 24 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Fedbank Financial Services Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Navi Mumbai
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2023
Likes
Time hour is perfect....
And salary was early before ending the month
Dislikes
Nothing
Customer Service Executive in
New Delhi
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Nov 2022
Likes
Changing every moment
Dislikes
Working hours is only hours
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2023
Likes
Good helf for HO team
Dislikes
Nice
Customer Service Executive in
South delhi
Full Time
·
Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Jan 2023
Likes
Good and well managed company.
Dislikes
Salary deduction in gold loan team very bad for empowerment.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
India
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Apr 2023
Likes
No no no
Dislikes
No no no
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Nandyal
Gold Loan Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 May 2022
Likes
Compare to other NBFC FEDBANK IS GOOD
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Faridabad
Gold Loan Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 02 Aug 2022
Likes
Good working environment
Dislikes
No job security
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Salem
Gold Loan Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Mar 2021
Likes
Salary given was good.
Dislikes
No proper training given. There is designation of RE and CSE is not fair. Bcoz there should be equal importance given to both sales and operations. My Suggestion was to maintain both the roles given to each staff. Then only coordination of the staff can be possible.rating of sales and ops should be same for every staff. This is my humble request to be consider. If it is done means each one can given sales and also avoid operation deviation....Read More
Work Details
Target pressure is high. So sales staff took too much operation deviation. So that the operation staffs only getting affected.
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
palakkarai
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2021
Likes
company policies are very good. company give good salary hike and bonus every year
People also ask about Fedbank Financial Services's Customer Service Executives
Is Fedbank Financial Services a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 24 employee reviews, it's clear that most customer service executives have an average experience working at Fedbank Financial Services. Salary & Benefits holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Fedbank Financial Services pay their Customer Service Executives well?
According to AmbitionBox reviews, Fedbank Financial Services customer service executives rate their salary and benefits at 3.4 out of 5, based on 24 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fedbank Financial Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Fedbank Financial Services for customer service executives, click here.
How is the work culture at Fedbank Financial Services for Customer Service Executives?
Work culture at Fedbank Financial Services for customer service executives is rated 3.2 out of 5 by 24 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fedbank Financial Services for customer service executives, click here.
How is the job security at Fedbank Financial Services for Customer Service Executives?
Based on 24 reviews on AmbitionBox, Fedbank Financial Services's customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fedbank Financial Services. To read reviews about job security at Fedbank Financial Services for customer service executives, click here.
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Fedbank Financial Services Customer Service Executive Reviews by Locations