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Engaged Employer

Fashion TV

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3.7

based on 253 Reviews

315 Fashion TV Jobs

Collection Manager

Fashion TV India

3.7

based on 253 Reviews

2-4 years

Mumbai

1 vacancy

Collection Manager

Fashion TV

posted 3mon ago

Job Role Insights

Fixed timing

Key skills for the job

Data Analysis Customer Service Analytical Chemistry NBFC Risk Management CRM

+ 4 more

Job Description

Job Title: Collections Manager

Company: Fashion TV

Department: Collections and Recovery

Location: Santacruz(West) Mumbai

About Fashion TV: Fashion TV, the world s largest fashion brand and a leading luxury fashion and lifestyle media house With Fashion TV is the world s largest fashion and lifestyle television channel. In the year 1997, Fashion TV was founded in France by Mr. Michel Adam Lisowski, who holds a prestigious position in the fashion industry. Fashion TV is a widely distributed satellite channel across the world with 31 satellites and 2,000 cable systems. Fashion TV has been setting the highest standards for excellence in fashion and lifestyle broadcasting since its inception. Fashion TV had more than 500 million viewers from all corners of the globe. With a massive viewership of over 2 billion, Fashion TV sets the highest standards in fashion and lifestyle broadcasting across 193 countries.

Here are some key statistics:

2 Billion viewers

250 Cable Satellites

193 Countries

500 Million Household

10 Million Public TV Sets in Public Places

Fashion TV Website gets 5 Million Screen Viewers Per Month

Fashion TV App gets 500K Subscribers 35K installation per Month

Fashion TV YouTube Channel has 65 Million Views

Fashion TV YouTube Channel in 2018 was viewed for 90 Million Minutes

Fashion TV on Facebook has 4 Million plus likes

Fashion TV on Facebook has 12 Million Views per week

Fashion TV on Instagram has 300K Followers

Fashion TV on Instagram has 125K Organic Reach Per Month

Moreover, to further the brand s purpose, Fashion TV India Private Limited was registered under Companies Act, 2013 and it collaborates with aspiring entrepreneurs to launch multiple businesses in various fields by franchising, licensing, events, media, concepts and city partnership.

Job Summary:

We are seeking an experienced and dynamic Collections Manager with 5-7 years of experience in unsecured consumer lending, preferably in NBFC, P2P, and Multi-Finance Company sectors. The ideal candidate will have a proven track record of establishing collections infrastructure from scratch, writing and implementing effective collection policies, and building robust systems to minimize loss rates. The Collections Manager will be responsible for developing innovative and professional collection strategies, ensuring compliance, and achieving collection targets.

Key Responsibilities:

Collections Infrastructure Setup:

Design and establish a comprehensive collections infrastructure from the ground up.
Develop and implement scalable collection systems, processes, and workflows to ensure efficiency and effectiveness.
Identify and integrate appropriate technology and tools to support collection activities.

Policy Development and Implementation:

Draft, review, and implement collection policies and procedures aligned with company objectives and regulatory requirements.
Ensure compliance of all collection activities with legal standards and ethical practices.
Continuously evaluate and update collection policies to adapt to changing market conditions and regulatory environments.
Assist in automating collection procedures for improved efficiency.

Collections Strategy:

Develop and execute innovative collection strategies to minimize delinquency rates and maximize recovery.
Implement segment-specific collection approaches tailored to different customer profiles and risk levels.
Analyze collection data and trends to identify areas for improvement and implement corrective actions.

Team Management and Development:

Recruit, train, and manage a team of collection agents and support staff.
Set performance targets, monitor team performance, and provide regular feedback and coaching.
Foster a positive and productive work environment that encourages teamwork and professional growth.

Performance Monitoring and Reporting:

Track and analyze key collection metrics, such as delinquency, recovery, and loss rates.
Prepare and present regular reports on collection activities, performance, and outcomes to senior management.
Utilize data analytics to identify patterns, assess risk, and inform strategic decision-making.

Stakeholder Collaboration:

Work closely with other departments, including Risk, Legal, Customer Service, and Finance, to ensure a cohesive approach to collections.
Engage with external stakeholders, such as collection agencies and legal firms, as needed.
Maintain strong relationships with customers, addressing their concerns and resolving disputes professionally.

Innovation and Continuous Improvement:

Stay abreast of industry trends, best practices, and technological advancements in collections.
Experiment with and implement new strategies and technologies to maintain a competitive edge in the collections field.

Qualifications: