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164 Fashion TV Jobs

Debt Collection Specialist

2-4 years

Mumbai

1 vacancy

Debt Collection Specialist

Fashion TV

posted 1mon ago

Job Description

Department: Collections
Reports To: Collections Manager

Key Responsibilities:
  • Debt Recovery:
  • Manage and recover outstanding debts from clients by contacting them via phone, email, and formal letters.
  • Negotiate payment arrangements and settlements to ensure timely collection of overdue accounts.

  • Client Communication:
  • Maintain clear and professional communication with clients to understand reasons for non-payment and develop feasible payment solutions.
  • Build and maintain positive client relationships while ensuring prompt debt recovery.

  • Account Management:
  • Regularly update and track client accounts in the CRM system, ensuring all communications and actions are logged.
  • Monitor aging accounts and prioritize collections based on client status.

  • Documentation & Reporting:
  • Prepare and maintain accurate records of all collection activities, including payment agreements and outstanding balances.
  • Provide regular reports on collection progress, trends, and challenges to the Collections Manager.

  • Compliance & Legal:
  • Ensure all collection practices comply with legal regulations and company policies.
  • Coordinate with legal teams for cases requiring formal action or litigation.

  • Problem Resolution:
  • Handle disputes or payment issues and escalate complex cases as needed for resolution.

Qualifications:
  • Proven experience in debt collection or credit control.
  • Strong negotiation and communication skills.
  • Knowledge of debt collection regulations and practices.
  • Ability to manage multiple cases effectively and meet deadlines.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Collection Specialist roles with real interview advice

Top Fashion TV Collection Specialist Interview Questions

Q1. Can you create content? How well are you in analyzing data?
Q2. What is the jurisdiction of Small Causes Court?
Q3. Which Article is invoked for writ petitions?
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What people at Fashion TV are saying

What Fashion TV employees are saying about work life

based on 213 employees
64%
56%
60%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

Fashion TV Benefits

Job Training
Soft Skill Training
Team Outings
Education Assistance
Work From Home
International Relocation +6 more
View more benefits

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