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Fashion TV
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164 Fashion TV Jobs
Debt Collection Specialist
Fashion TV
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Department: Collections
Reports To: Collections Manager
Key Responsibilities:
- Debt Recovery:
- Manage and recover outstanding debts from clients by contacting them via phone, email, and formal letters.
- Negotiate payment arrangements and settlements to ensure timely collection of overdue accounts.
- Client Communication:
- Maintain clear and professional communication with clients to understand reasons for non-payment and develop feasible payment solutions.
- Build and maintain positive client relationships while ensuring prompt debt recovery.
- Account Management:
- Regularly update and track client accounts in the CRM system, ensuring all communications and actions are logged.
- Monitor aging accounts and prioritize collections based on client status.
- Documentation & Reporting:
- Prepare and maintain accurate records of all collection activities, including payment agreements and outstanding balances.
- Provide regular reports on collection progress, trends, and challenges to the Collections Manager.
- Compliance & Legal:
- Ensure all collection practices comply with legal regulations and company policies.
- Coordinate with legal teams for cases requiring formal action or litigation.
- Problem Resolution:
- Handle disputes or payment issues and escalate complex cases as needed for resolution.
Qualifications:
- Proven experience in debt collection or credit control.
- Strong negotiation and communication skills.
- Knowledge of debt collection regulations and practices.
- Ability to manage multiple cases effectively and meet deadlines.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Collection Specialist roles with real interview advice
Top Fashion TV Collection Specialist Interview Questions
Q1. Can you create content? How well are you in analyzing data?
asked in
Training interview
Q2. What is the jurisdiction of Small Causes Court?
Q3. Which Article is invoked for writ petitions?
What people at Fashion TV are saying
What Fashion TV employees are saying about work life
based on 213 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
Fashion TV Benefits
Job Training 
Soft Skill Training 
Team Outings 
Education Assistance 
Work From Home 
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