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46 FactSet Jobs

Manager/Lead Infrastructure Operations Engineer

5-10 years

Hyderabad / Secunderabad, Philippines, United states (usa)

1 vacancy

Manager/Lead Infrastructure Operations Engineer

FactSet

posted 4mon ago

Job Description

 
  • Lead and develop a skilled team of Infrastructure Operation engineers.
  • Monitor and report on Infrastructure and process KPIs, devise and implement enhancement strategies, and perform regular system audits.
  • Operate and maintain efficient, reliable network, systems, and Kubernetes-based infrastructure, spanning both physical and cloud environments.
  • Facilitate the establishment and management of ITIL processes for Service Operations and Service Transition, in support of DevOps methodologies.
  • Enhance infrastructure event management processes and modernize monitoring tools in collaboration with the Site Reliability Engineering (SRE) team.
  • Develop, extend, and refine scripts to automate operations, aiming to reduce manual and repetitive tasks.
  • Maintain effective inter-departmental communication and ensure IT infrastructure alignment with organizational objectives.
JOB REQUIREMENTS :
  • Proficient with complex on-premises and cloud infrastructure environments (AWS, Azure, GCP, etc.)
  • Experienced in infrastructure automation tools and technologies, including Ansible, Terraform, CloudFormation, and Kubernetes.
  • Skilled in scripting languages such as Python, Jinja, and YAML.
  • Deep understanding of networking concepts, protocols, systems, firewalls, and network security.
  • Well-versed in containerization technologies (Docker, Kubernetes) and infrastructure as code (IaC) practices.
  • ITIL certification with/or substantial ITSM experience in large-scale Infrastructure Operations.
  • Over 7-10 years of progressive experience in infrastructure operations, with at least 5 years in a senior or leadership role.
Required Soft Skills:
  • Demonstrated leadership in building, managing, and guiding Infrastructure Operations teams.
  • Goal-oriented, structured, reliable, and resilient.
  • Proficient in prioritizing and making strategic, data-driven decisions under pressure.
  • Exceptional problem-solving, critical thinking, and analytical skills.
  • Expert in process management and meticulous in planning resources.
  • Dedicated to details with a strong commitment to documentation and sharing knowledge.
  • Driven by a passion for innovation and continual improvement in infrastructure operations.
Education:
  • Bachelors or Masters degree in Computer Science, Information Technology, or a related technical field from an accredited institution.

Employment Type: Full Time, Permanent

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FactSet Systems India Pvt Ltd, 7th Floor, Block-4, DivyaSree NSL Infrastructure Pvt. Ltd., SEZ,Gachibowli, Hyderabad, Telangana Hyderabad
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