Upload Button Icon Add office photos
filter salaries All Filters

41 Cyara Jobs

Tech Lead, Cloud Infrastructure

6-8 years

Hyderabad / Secunderabad

1 vacancy

Tech Lead, Cloud Infrastructure

Cyara

posted 3mon ago

Job Description

Cyara is the world s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara s team, you'll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about usCheck out: www.cyara.com


Cyara s Values:
At Cyara, our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

Cyara s Diversity, Equity, Inclusive and Belonging:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Overview: We are looking for a highly skilled Cloud Infrastructure Engineer with expertise in both cloud infrastructure and voice technologies. In this role, you will play a pivotal role in maximizing the potential of our AWS infrastructure, collaborating closely with developers to optimize services and servers for improved efficiency and performance. You will work closely with cross-functional teams to ensure the reliability, security, and scalability of our cloud-based voice services.
Responsibilities:
    • Architectural Design: Lead the design and implementation of scalable, secure, and highly available AWS infrastructure solutions, integrating voice technologies where applicable.
    • Network Design Implementation: Develop and implement scalable and secure cloud network architectures. Design virtual networks, VPNs, and interconnections between cloud environments and on-premises systems.
    • Infrastructure Automation: Drive automation efforts using infrastructure-as-code tools such as Terraform and configuration management tools like Ansible to streamline provisioning, configuration, and deployment processes.
    • Monitoring and Performance Optimization: Implement monitoring solutions using Grafana and other tools to ensure the reliability, scalability, and performance of both AWS infrastructure and voice services.
    • Security and Compliance: Implement security best practices and ensure compliance with industry standards and regulations in both AWS infrastructure and voice services.
    • Voice Technologies Expertise: Leverage your expertise in SIP, SBCs (Session Border Controllers), and VOIP to design, implement, and troubleshoot voice services, ensuring high quality and reliability.
    • Collaboration: Collaborate with cross-functional teams including software engineers, and DevOps engineers to support the development and deployment of cloud-based voice services.
    • Continuous Learning: Stay up to date with the latest AWS services, voice technologies, and industry trends. Foster a culture of continuous learning and innovation within the team.
Requirements:
    • Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
    • Minimum 8 years of industry experience.
    • Proficiency in cloud networking services and tools (eg, AWS VPC, Azure Virtual Network, Google Cloud VPC).
    • Strong understanding of network protocols, routing, and switching.
    • Experience with network security technologies and practices.
    • Proven experience as a senior AWS engineer with hands-on experience designing, implementing, and managing AWS infrastructure.
    • Strong proficiency in infrastructure-as-code tools such as Terraform, configuration management tools like Ansible, and version control systems like GitHub.
    • Experience with monitoring and visualization tools such as Grafana for infrastructure and voice services monitoring.
    • Deep understanding of cloud security principles and best practices, with experience implementing security controls in both AWS infrastructure and voice services.
    • Expertise in voice technologies including SIP, SBCs, and VOIP, with experience in designing, implementing, and troubleshooting voice services.
    • Excellent leadership, communication, and interpersonal skills.
    • AWS certifications (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) and relevant certifications in voice technologies are a plus.
Certifications (Preferred):
    • AWS Certified Solutions Architect, Azure Network Engineer, or equivalent certifications.
    • Cisco Certified Network Associate (CCNA) or higher is a plus.
Why you should join us:
At Cyara you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture thats results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Lead roles with real interview advice

People are getting interviews at Cyara through

(based on 1 Cyara interview)
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

What people at Cyara are saying

2.0
 Rating based on 1 Technical Lead review

Likes

Compensation, Process

Dislikes

Management will terminate you without prior notice. Work life balance is terrible. Lot of politics.

Read 1 review

Technical Lead salary at Cyara

reported by 2 employees with 10-12 years exp.
₹22.5 L/yr - ₹28.8 L/yr
37% more than the average Technical Lead Salary in India
View more details

What Cyara employees are saying about work life

based on 10 employees
87%
89%
70%
Flexible timing
Monday to Friday
No travel
View more insights

Cyara Benefits

Work From Home
Education Assistance
Free Transport
Child care
Gymnasium
Cafeteria +6 more
View more benefits

Compare Cyara with

Freshworks

3.5
Compare

Happiest Minds Technologies

3.8
Compare

TCS

3.7
Compare

LTIMindtree

3.6
Compare

Persistent Systems

3.5
Compare

Wipro

3.7
Compare

Tech Mahindra

3.6
Compare

Infosys

3.7
Compare

HCLTech

3.6
Compare

HyScaler

4.5
Compare

Sapphire Software Solutions (India)

4.4
Compare

Sagitec Solutions

3.8
Compare

Continuum Managed Services

4.0
Compare

Zebra Technologies

4.0
Compare

Systech Solutions

3.7
Compare

Ntrust Infotech

3.3
Compare

Emtec

4.3
Compare

V2soft

3.9
Compare

Iprogrammer Solutions

4.1
Compare

SE2 DIGITAL SERVICE LLP

3.4
Compare

Similar Jobs for you

Technical Lead at Cyara

Hyderabad / Secunderabad

8-12 Yrs

₹ 10-14 LPA

Developer at U-SET

4-8 Yrs

₹ 10-24 LPA

Operations at Tata Communications Ltd

Pune

5-9 Yrs

₹ 7-11 LPA

Voip Engineer at CoverYou

Gurgaon / Gurugram

5-8 Yrs

₹ 15-18 LPA

Practitioner at Accenture Solutions Pvt Ltd

Indore

5-10 Yrs

₹ 7-12 LPA

Technical Lead at Saviynt

Bangalore / Bengaluru

7-10 Yrs

₹ 10-15 LPA

Operations Representative at Accenture Solutions Pvt Ltd

Indore

5-10 Yrs

₹ 7-12 LPA

Network Architect at Verint Systems India Pvt Ltd

Bangalore / Bengaluru

8-10 Yrs

₹ 10-12 LPA

Network Architect at Verint Systems India Pvt Ltd

Bangalore / Bengaluru

8-10 Yrs

₹ 13-18 LPA

Telecom Engineer at DCM Infotech

Gurgaon / Gurugram

8-13 Yrs

₹ 17-27.5 LPA

Tech Lead, Cloud Infrastructure

6-8 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Salesforce Administrator

3-7 Yrs

Hyderabad / Secunderabad

23hr ago·via naukri.com

Manager, Customer Support

3-7 Yrs

Hyderabad / Secunderabad

7d ago·via naukri.com

Talent Acquisition Specialist

6-9 Yrs

Hyderabad / Secunderabad

7d ago·via naukri.com

UI/UX Designer

5-8 Yrs

Hyderabad / Secunderabad

7d ago·via naukri.com

Engineering Manager

5-8 Yrs

Hyderabad / Secunderabad

24d ago·via naukri.com

Engineering Manager - NodeJS & React

5-9 Yrs

Hyderabad / Secunderabad

1mon ago·via naukri.com

Professional Services Consultant

3-6 Yrs

Hyderabad / Secunderabad

2mon ago·via naukri.com

Compliance Analyst (GRC)

3-6 Yrs

Hyderabad / Secunderabad

2mon ago·via naukri.com

Product Owner

5-8 Yrs

Hyderabad / Secunderabad

2mon ago·via naukri.com
write
Share an Interview