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27 Cyara Jobs

Product Owner

5-8 years

Hyderabad / Secunderabad

1 vacancy

Product Owner

Cyara

posted 5mon ago

Job Description

  • The Product Owner bridges the gap between product strategy and development and delivers the best Customer Experience Assurance Platform possible. Working across cross-functional teams to design, build, and roll out products that execute the company strategy.
Activities:
    • Manage the product lifecycle from product planning through development and delivery.
    • Manage and prioritize the product backlog, ensuring alignment with business objectives.
    • Collaborate with the development team to plan and execute sprints effectively.
    • Facilitate daily stand-ups and provide regular updates on sprint progress.
    • Collaborate with PM and cross-functional teams to define, plan, and refine product vision and roadmap.
    • Create and maintain detailed product requirements in Aha! and Jira.
    • Incorporate market and customer feedback into product roadmaps and requirements.
    • Play an active role in mitigating impediments for the technical teams to accomplish committed goals.
    • Prepare comprehensive release notes summarizing new features and conduct product demonstrations to internal and external stakeholders
    • Grooming and refinement of work in progress through daily stand-ups
    • Communication with the development team, ensuring a clear understanding of requirements and priorities.
Behaviors:
    • Customer focused - Consider customers as the key driver of business value and represent their perspectives throughout the product management process.
    • Organization wide - Engage with all parts of the organization and ensure that the focus is always on the overall best outcomes for the organization as a whole.
    • Driven - Motivated, energetic, and focused on timely achievement of real outcomes.
    • Innovative - Sensibly challenge the status quo and experiment to create opportunities to drive continual change and improvement.
    • Practical & Pragmatic - Recognize that timely practical actions are crucial and focused on achieving deliberate outcomes.
    • Broad - Consider challenges and opportunities broadly, including from commercial, strategic, technical, and people perspectives.
    • People Centric - Recognize that success comes through people. Build strong internal and external relationships to achieve goals.
Minimum Qualifications
    • Industry experience in agile product development, with an emphasis on achieving both - high ease of use and technical innovation . Domain Experience in Cloud Contact Center is must
    • Experience with being a product owner for application software developed for, and used by, business users
    • Experience in designing features to solve business problems and articulating functional and non-functional requirements
    • Experience translating functional requirements into well-crafted Epics and Stories
    • Experience delivering sprints using agile approaches that validate hypotheses, prove new technologies, and stepwise iteration
    • Solid technical background with understanding of software development processes and/or hands-on experience in software development
    • Understanding of modern Cloud Contact Ceneter (CCaaS) operations and technology
    • Excellent verbal and written communication skills with an ability to apply precision questioning to achieve a business outcome

Employment Type: Full Time, Permanent

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What people at Cyara are saying

What Cyara employees are saying about work life

based on 11 employees
100%
87%
67%
Flexible timing
Monday to Friday
No travel
View more insights

Cyara Benefits

Work From Home
Education Assistance
Free Transport
Child care
Gymnasium
Cafeteria +6 more
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