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based on 11 Reviews

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Product Owner

Cyara

based on 11 Reviews

5-8 years

Hyderabad / Secunderabad

1 vacancy

Product Owner

Cyara

posted 5mon ago

Flexible timing

Key skills for the job

+ 2 more

The Product Owner bridges the gap between product strategy and development and delivers the best Customer Experience Assurance Platform possible. Working across cross-functional teams to design, build, and roll out products that execute the company strategy.

Activities:

Manage the product lifecycle from product planning through development and delivery.
Manage and prioritize the product backlog, ensuring alignment with business objectives.
Collaborate with the development team to plan and execute sprints effectively.
Facilitate daily stand-ups and provide regular updates on sprint progress.
Collaborate with PM and cross-functional teams to define, plan, and refine product vision and roadmap.
Create and maintain detailed product requirements in Aha! and Jira.
Incorporate market and customer feedback into product roadmaps and requirements.
Play an active role in mitigating impediments for the technical teams to accomplish committed goals.
Prepare comprehensive release notes summarizing new features and conduct product demonstrations to internal and external stakeholders
Grooming and refinement of work in progress through daily stand-ups
Communication with the development team, ensuring a clear understanding of requirements and priorities.

Behaviors:

Customer focused - Consider customers as the key driver of business value and represent their perspectives throughout the product management process.
Organization wide - Engage with all parts of the organization and ensure that the focus is always on the overall best outcomes for the organization as a whole.
Driven - Motivated, energetic, and focused on timely achievement of real outcomes.
Innovative - Sensibly challenge the status quo and experiment to create opportunities to drive continual change and improvement.
Practical & Pragmatic - Recognize that timely practical actions are crucial and focused on achieving deliberate outcomes.
Broad - Consider challenges and opportunities broadly, including from commercial, strategic, technical, and people perspectives.
People Centric - Recognize that success comes through people. Build strong internal and external relationships to achieve goals.

Minimum Qualifications

Industry experience in agile product development, with an emphasis on achieving both - high ease of use and technical innovation . Domain Experience in Cloud Contact Center is must
Experience with being a product owner for application software developed for, and used by, business users
Experience in designing features to solve business problems and articulating functional and non-functional requirements
Experience translating functional requirements into well-crafted Epics and Stories
Experience delivering sprints using agile approaches that validate hypotheses, prove new technologies, and stepwise iteration
Solid technical background with understanding of software development processes and/or hands-on experience in software development
Understanding of modern Cloud Contact Ceneter (CCaaS) operations and technology
Excellent verbal and written communication skills with an ability to apply precision questioning to achieve a business outcome

Employment Type: Full Time, Permanent

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