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Manager/Lead Infrastructure Operations Engineer
5-10 years
Hyderabad / Secunderabad, Philippines, United states (usa)
1 vacancy
Manager/Lead Infrastructure Operations Engineer
FactSet
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead and develop a skilled team of Infrastructure Operation engineers.
- Monitor and report on Infrastructure and process KPIs, devise and implement enhancement strategies, and perform regular system audits.
- Operate and maintain efficient, reliable network, systems, and Kubernetes-based infrastructure, spanning both physical and cloud environments.
- Facilitate the establishment and management of ITIL processes for Service Operations and Service Transition, in support of DevOps methodologies.
- Enhance infrastructure event management processes and modernize monitoring tools in collaboration with the Site Reliability Engineering (SRE) team.
- Develop, extend, and refine scripts to automate operations, aiming to reduce manual and repetitive tasks.
- Maintain effective inter-departmental communication and ensure IT infrastructure alignment with organizational objectives.
- Proficient with complex on-premises and cloud infrastructure environments (AWS, Azure, GCP, etc.)
- Experienced in infrastructure automation tools and technologies, including Ansible, Terraform, CloudFormation, and Kubernetes.
- Skilled in scripting languages such as Python, Jinja, and YAML.
- Deep understanding of networking concepts, protocols, systems, firewalls, and network security.
- Well-versed in containerization technologies (Docker, Kubernetes) and infrastructure as code (IaC) practices.
- ITIL certification with/or substantial ITSM experience in large-scale Infrastructure Operations.
- Over 7-10 years of progressive experience in infrastructure operations, with at least 5 years in a senior or leadership role.
- Demonstrated leadership in building, managing, and guiding Infrastructure Operations teams.
- Goal-oriented, structured, reliable, and resilient.
- Proficient in prioritizing and making strategic, data-driven decisions under pressure.
- Exceptional problem-solving, critical thinking, and analytical skills.
- Expert in process management and meticulous in planning resources.
- Dedicated to details with a strong commitment to documentation and sharing knowledge.
- Driven by a passion for innovation and continual improvement in infrastructure operations.
- Bachelors or Masters degree in Computer Science, Information Technology, or a related technical field from an accredited institution.
Employment Type: Full Time, Permanent
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