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28 Exotel Jobs

Senior Architect

12-16 years

Bangalore / Bengaluru

1 vacancy

Senior Architect

Exotel

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

We are looking for technically very strong candidates, with a strong understanding of computer systems. We want people who love designing and building infrastructure components and large complex services. We are looking for engineers driven by a passion to create applications systems that can redefine the contact center communication space.
 
As the Senior Architect of this team, your roles and responsibilities include:
  • You will work in the architecture team to provide the architectural guidance to one of the groups within the company
  • You will deliver architectures for cloud based solutions mostly with some telephony involved
  • You will review architectures and design suggestions coming in from team leads and other engineers in the engineering team
  • You will produce great docs that communicate your designs clearly
  • The designs that you produce have no technical shortcomings. Systems built use top notch technical approaches (Irrespective of experience in the tech)
  • In the age of Internet, what we know has less value than how we can apply what we learn
  • You will form a sound understanding of the existing systems and you will guide teams to incident resolution when there are escalations
  • You will review and sometimes produce great RCAs
  • You will influence design decisions in the groups that you work with.
Must-haves
  • You have about 12 to 16 years of experience building cloud systems and have spent atleast the last 2 years in architecture roles
  • You have good comfort with cloud based architectures and most importantly have the ability to assimilate new technologies and deliver architectures on them
  • You do not need any kind of hand holding in technology
  • You are good at incident resolution and know how to resolve incidents systemically instead of solve specific problems
  • You have a bent of mind to reach the root of a problem
  • Having a good exposure to AWS stack is a huge plus
  • You have a degree in engineering or excellent track record to demonstrate
  • You care about your work beyond just as a way to earn money - there is some passion for engineering and creating something as a team inspires you
  • You have a habit of investing time in personal growth
  • All of the above are not just flowery words. We mean these for real.
Good-to-haves
  • Knowledge of some telephony such as SIP, Asterix, Networking etc is a huge advantage

Employment Type: Full Time, Permanent

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What people at Exotel are saying

What Exotel employees are saying about work life

based on 106 employees
79%
89%
65%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Exotel Benefits

Work From Home
Team Outings
Health Insurance
Child care
Cafeteria
Free Food +6 more
View more benefits

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