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EXL Service

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3.7

based on 6.7k Reviews

471 EXL Service Jobs

Assistant Manager

EXL Services.com ( I ) Pvt. Ltd.

3.7

based on 6.7k Reviews

4-7 years

₹ 4.5 - 7L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

1 vacancy

Assistant Manager

EXL Service

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Research Monitoring and Evaluation Project Operations

Job Description

Support in rate implementation in policy servicing tools, run UATs, prepare reports and troubleshoot issues in complete rate deployment cycle
Co-ordinate and collaborate with other stakeholders in the process to produce desired outputs
Emphasis is on analyzing the structure of a business, its technology adoption and goals
Structure solution to address business objectives and problem solving
Translate stated or implied client needs into researchable hypotheses
Formulate ways for businesses to improve based on research
Develop sophisticated analysis plans to evaluate those hypotheses given data and resource availability, time, etc.
Effectively guide the team around problem structuring and use of tools and techniques to carry out project deliverables
Develop long-lasting, trusted advisor relationships with clients
Manage business uncertainty and secure new opportunities within existing account relationship
Assess customer needs, pain points, behaviors, activation levers, headroom for growth, value propositions, etc.
Manage day-to-day project operations, serve as the functional and domain expert on the project team to ensure that they meet client expectations
Provide quality oversight on deliverables prepared by the project team before submitting to client
Effective management of frequency of feedback loop with offshore resources

Employment Type: Full Time, Permanent

Read full job description

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What people at EXL Service are saying

3.7

Rating based on 431 Assistant Manager reviews

Anonymous · Finance in Gurgaon / Gurugram

Likes

I work with the Risk Analytics Team. It was a great place to work & to learn new things. Enjoyed my entire Journey there. And if I get I good opportunity would like to join back again. Thanks

Dislikes

N/A

Read 431 reviews