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478 EXL Service Jobs
Manager
4-7 years
₹ 12.3 - 28.5L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
1 vacancy
Manager
EXL Service
posted 15d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Delegating responsibilities and supervising business operations
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
- Resolving conflicts or complaints from customers and employees.
- Monitoring store activity and ensuring it is properly provisioned and staffed.
- Analyzing information and processes and developing more effective or efficient processes and strategies.
- Establishing and achieving business and profit objectives.
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
- Generating reports and presenting information to upper-level managers or other parties.
- Ensuring staff members follow company policies and procedures.
- Other duties to ensure the overall health and success of the business.
Employment Type: Full Time, Permanent
Read full job descriptionEXL Service Interview Questions & Tips
Prepare for EXL Service Manager roles with real interview advice
What people at EXL Service are saying
Rating based on 90 Manager
reviews
Anonymous · Other
in Noida
Company has work life balance and flexible working hours in Analatics and Digital.
- Work-life balance - Good
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.
- Salary - Poor+2 more
Manager salary at EXL Service
What EXL Service employees are saying about work life
EXL Service Benefits
Life Insurance Disability Insurance Critical Illness Insurance Dental Insurance & Vision Insurance Parental leave Your time and your family 
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