Salesforce BA/Presales

• Participate and drive Business process and requirements definition workshops meetings.
  
• Work closely with the Business and Product Owner(s) to understand requirements.
  
• Drive discussions on Requirement engineering, finding gaps between the wants to needs vs. Salesforce capabilities/offerings.
  
• Responsible for capturing and reviewing end to end Business Requirements/ Specifications/ User Stories.
  
• Create business process flow / journey maps.
  
• Create user stories with detailed acceptance criteria.
  
• Single Point of Contact on all Salesforce Platform features for Process Clarifications.
  
• Guide assessments in line with Best Practices and Industry standards.
  
• Functional lead for solution delivery and ensure developed solution is aligned to functional needs.
  
• Understand the current business capabilities, architecture system landscape vis- -vis interfacing systems and to-be solution.
  
• Help teams in developing and reviewing architecture, high level design, sizing and functional dependencies.
  
• Developing solutions and organizing, planning, creating delivering compelling proof of concept demonstrations.
  
• Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements.
  
• Managing the sales bid process by responding to RFIRFP.
  
• Working closely with Sales to ensure the successful closure of the sales process.
  
• Liaising with Product Managers to provide feedback from clients about product requirements.
  
• Keeping abreast of market trends and product competitor landscapes.

Requirements

• Minimum 2 years of experience as BA role and Presales.
  
• Excellent Communication Skills.
  
• Experience with Sales, Service, Financial Service and other salesforce clouds .
  
• Support pre-sales activities by developing POV, Case studies and response for RFP/RFI.