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Product Sustenance Engineer - FAMS
5-8 years
Bangalore / Bengaluru
1 vacancy
Product Sustenance Engineer - FAMS
Eurofins Scientific
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Eurofins Scientific is seeking an IAM Solutions Engineer to become a valued member of our successful team. The IAM Solutions Engineer is responsible for creating and maintaining Identity & Access Management setup, Access, Directory and Authentication Services for employees and external customers of Eurofins Scientific with the capability to support cloud and on-premise application services. This may require interaction with potential or current users of our organisation across the globe. This person will participate as an effective member of a passionate, highly skilled, collaborative team that supports Eurofins Scientific Information Security policies and meets all relevant compliance requirements.
POSITION & OBJECTIVES :
Job description:
- The position is for an operational (run) group. support engineers will respond to incidents and as well as handle support requests for a variety of technologies related to our IAM services.
- Support engineers will also have project responsibilities (i. e. executing on the improvements and automation identified by them or others on the team) and will own small projects within their respective area.
- As a queue owner, support engineers will be responsible for the general health of the queue (resolving tickets, identifying trends, finding the technical cause of problems) as well as recommending and implementing process / system changes to eliminate incoming workload, optimizing team process, diagnosing problems to the root cause and resolving them, and escalating where appropriate.
- Participation in a team 24 5 weekly rotation is part of the role. More extended off-shift time may be needed but these would be planned in advance, and generally associated with project work where maintenance windows need to be observed.
- This is not a low level position. The candidate will need a deep understanding and technical expertise to apply in a hands on environment. Engineers that only want to do projects and/or design and architect solutions will not be happy with this role.
- While not a hard requirement, given the overall direction of IT infrastructure is to transition workloads to the cloud, experience with Azure, AWS, and cloud development is a plus.
EVOLUTION:
What we offer:
- A launch pad into various senior management opportunities - within the many business lines of Eurofins globally - or into the management hierarchy in our different corporate functions.
- The opportunity to grow your project management skills in a demanding, fast growing organization.
- A chance to become part of a highly motivated international team of professionals.
Employment Type: Full Time, Permanent
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based on 97 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Eurofins Scientific Benefits
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