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47 Ethos Jobs

Customer Relationship Executive / Sr. Customer Relationship Executive

2-7 years

Lucknow

1 vacancy

Customer Relationship Executive / Sr. Customer Relationship Executive

Ethos

posted 1mon ago

Job Description

Client Engagement: Greet and welcome customers to the boutique, creating a warm and inviting atmosphere. Listen to their needs, preferences, and desires to offer personalized assistance.

Product Knowledge : Develop in-depth knowledge of our watch collections, including their history, craftsmanship, and unique features. Stay updated on the latest trends and innovations in the luxury watch industry.

Sales and Consultation: Guide clients through the selection process, providing expert advice and recommendations based on their preferences. Assist clients in making informed decisions, ensuring they find the perfect timepiece.

Customer Relationship Management: Maintain a database of client information and preferences to foster long-term relationships. Follow up with clients and provide after-sales support, including servicing and maintenance advice.

Visual Merchandising: Assist in maintaining an aesthetically pleasing boutique environment by ensuring watches are displayed attractively and in an organized manner.

Inventory Management : Monitor stock levels, assist with inventory counts, and communicate product availability to clients.

Sales Targets: Achieve and exceed monthly sales targets while maintaining a high level of customer satisfaction.

Compliance: Adhere to company policies and procedures, including ethical sales practices and compliance with all industry regulations.

Qualifications:

Bachelors degree in Business, Fashion, or a related field is preferred.
2 - 7 years of experience in luxury retail sales , preferably in high-end fashion or luxury watches .
Proven track record of meeting or exceeding sales targets.
Excellent communication and interpersonal skills.
Passion for luxury fashion and watches.
Strong customer service orientation.
Ability to work in a fast-paced, dynamic environment.
Attention to detail and a keen eye for aesthetics.
Proficiency in using Point of Sale (POS) systems.
Flexibility to work weekends and holidays as required.

Benefits:

Competitive salary and commission structure.
Employee discounts on luxury watches.
Opportunities for professional growth and development.
Health and wellness benefits.
A supportive and collaborative team environment.
Training and ongoing education in luxury watch products.
Female Required

Employment Type: Full Time, Permanent

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People are getting interviews at Ethos through

(based on 11 Ethos interviews)
Job Portal
Walkin
Referral
Company Website
27%
18%
9%
9%
37% candidates got the interview through other sources.
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Ethos are saying

3.6
 Rating based on 4 Customer Relationship Executive reviews

Likes

Good place to work

Dislikes

Too much target pressure

Read 4 reviews

Customer Relationship Executive salary at Ethos

reported by 24 employees with 1-7 years exp.
₹2.8 L/yr - ₹5.2 L/yr
58% more than the average Customer Relationship Executive Salary in India
View more details

What Ethos employees are saying about work life

based on 70 employees
52%
39%
37%
100%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Ethos Benefits

Job Training
Soft Skill Training
Health Insurance
Team Outings
Education Assistance
Free Transport +6 more
View more benefits

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