Software Training coordinator- Gurgaon

About Espire Infolabs (www.espire.com )

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions.

With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) with overarching service offerings around Multi-Experience (MX), and User Experience (UX).

Espire Infolabs has been successfully appraised at CMMI Services Maturity level 5. This appraisal is a testament to our strong process foundation across organization with the use of quantitative performance management and focus on capabilities & innovation

Espire Infolabs Pvt Ltd has been Great Place to Work-Certified in India. Employee happiness and satisfaction has been a key priority for us. We look forward to always providing a positive and empowering work environment with equal opportunities to all

Roles and Responsibilities

Software Training coordinator

• Handle TNI process and create Training calendar on a quarterly basis at org level
• Coordinate and facilitate end to end technical/Software training activities for internal employees
• Partner with business leaders to assess team skills gaps and implement targeted training programs for various experience levels
• Identify internal and external trainers for different technical/software trainings
• Develop and use metrices to evaluate training effectiveness and impact on business performance, preparing data driven insights
• Monitor and evaluate existing training programs effectiveness, success and ROI periodically and report on them
• Plan and execute bootcamp programs for campus hires
• Utilize multiple online training platforms for different trainings
• Drive certification program as per partnership/project requirements
• Prepare reports for each learning program, database and training records.
• Revising, modifying, and updating training materials.

Desired Candidate Profile

Good communication skills is a must

Should have prior experience of training coordination

Knowledge of traditional and modern job training methods and techniques

Location: Gurgaon

Desired Industry Experience: 2+ years

Academic Qualification: Any Graduation

Should be willing to work from office for 5 days