IT Infrastructure Architect: Espire Infolabs: CMMI L5

Greeting from Espire Infolabs.

About Company: Espire Infolabs is a digital transformation and IT consulting company with over 2 decades of experience behind us and, global operations spread across 11 locations worldwide. Our focus is on bringing a positive impact to our clients revenue and profitability. We adopt a cross enterprise approach to digital transformation, with emphasis on delivering excellent customer experiences which are also backed up with robust operations systems leading to meaningful customer engagements, retentions and increase in new customer acquisitions for our clients. In the process, ensuring seamless convergence of various functions at a client organisation within their processes as well as in their technology ecosystem. Espires solutions for digital experience, digital workplace and multichannel customer communications are complemented well with innovative solutions for applications management, enterprise software, applications integration, analytics and cloud. Ensuring digital services are seamlessly integrated with back-end IT Operations and Analytics Thereby enabling a connected enterprise which is able to successfully engage, acquire and retain customers. We are CMMI level 5 compliant and follow all data & cloud security measures, with relevant ISO certified processes in place.

We have one urgent requirement for IT Infra Architect. Kindly find below details for the same:

Designation: IT Infra Architect

Location: Gurgaon, WFH for Outstation Candidates

Monitoring of Alerts, replication and review of IS issues.

• 2nd and 3rd line incident and Service request management.
• Root cause analysis and problem management.
• Active directory, DNS, DHCP, File and print services administration and management.
• OEL Supported OpCos IT service administration and management.
• 2nd & 3rd line support for all Wintel, AD, DNS, DHCP, RSA, Certificate Authority, RDWEB, Trillex EPO, Encryption and all services etc.
• Azure AD Connect and ADFS administration and management
• Perimeter Services & WAN/LAN implementation and support
• Forti manager and Analyzer administration and management.
• Voice (Mitel cloud PBX) administration.
• Process and technical Documentation.
• Cloud Services administration and management (AWS workspace, O365 License allocation, O365, EMS, SharePoint, MS Team and Intune Administration etc.)
• VMWare & vCenter support, installation, management and maintenance.
• Veeam Backup/restore administration
• Hardware configuration review and sizing for servers and storages.
• Nimble San and Thecus NAS Support, management and maintenance.
• FTP, Lotus notes client support
• System center configuration management
• Apple business manager and mobile device management using Intune.
• Key management services
• Atlassian Jira administration
• Basic MS SQL DBA
• Microsoft power automate, flow knowledge.
• Project Management (Assessment, Planning, testing, deployment and go live) for Infra projects like AD migration, AD Consolidation, FW upgrade etc.
• Designing, architecture and capacity planning for infra projects.

Upgradation of servers from windows 2012/2016 to windows 2019/2022 with their services.

• Deployment and administration of System center configuration manager.
• Microsoft 365 feature, security and compliance deployment and administration.
• Windows 10 feature pack updates
• Application Service/Server support
• Remote desktop services support for CAS CRM, Evatic etc.
• Azure SSO support for S4Hana, IBP, Chrome River etc.
• SQL Server administration and management
• D365 Administration support
• One drive administration