Salesforce COE/Practice Lead

Salesforce COE Practice/Lead

Job Description:

• Implement a GTM technology strategy and development roadmap that aligns with organizational objectives
• Work with the Sales and Delivery team to develop customer demonstrations and prototypes.
• Responsible to grow Salesforce Practice and Support Salesforce Global customers
• Anticipate customer needs and identify appropriate alternative solutions - offer multiple potential solutions along with their pros and cons.
• Provide technical support in sales calls, solution presentations, and assist the Salesforce Sales Team in understanding customer requirements.
• Identify, create and maintain re-usable assets, accelerators, frameworks that can be used across multiple delivery engagements as well as proposals.
• Provide input for Salesforce RFI and RFP responses, including the effort estimate, project resourcing, timeline, implementation methodology and solution components. Participated in Salesforce discovery and scope sessions with clients.
• Support proof of concept' engagements to help customers evaluate our capabilities. Contribute to estimations, proposals, and SOW creation.
• Maintain certifications and continually explore solution capabilities of the Salesforce ecosystem.
• Achievement of utilization targets and booking targets.
• Responsible to maintain and grow Salesforce Global partnership and required certifications.

Required:

• Prior years of experience in Practice growth support and GTM area or related roles, with significant experience in a leadership and Technical Salesforce Solution specialist.
• Relevant years of hands-on implementation experience in Salesforce Sales, Service, Clouds, and experience of supporting RFPs, proposals, estimations, implementation planning etc.
• Hands-on expertise in using Data Cloud and Einstein 1 platform, Good Exposure on AI capabilities.
• Functional understanding of Salesforce CPQ, Commerce Marketing clouds.
• Hands-on experience developing solutions, demos, POCs using Salesforce applications and tech platform (Force.com)
• Proficiency in architecture and integration with other enterprise systems.
• Ability to drive practice revenue growth through strategic application of technology.
• Strong cross-functional collaboration experience, working with Sales, Delivery and Vertical teams.
• Exceptional communication skills and the ability to present strategies to senior leadership.
• Experience managing relationships with 3rd-party vendors and contractors to align and ensure accountability on GTM system initiatives
• Highly motivated to continuously improve GTM processes and technology.
• Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash, CPQ) processes.