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116 Ericsson Jobs
Performance & Operations Management
4-7 years
Gurgaon / Gurugram
1 vacancy
Performance & Operations Management
Ericsson
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Join our Team
About this opportunity:
Ericsson invites passionate and ambitious individuals to join our team as a Service Delivery Manager. In this pivotal role, you will have the opportunity to enhance the productivity of our delivery workforce by providing high-quality delivery tools, processes, and training modules. You will be responsible for developing and implementing innovative delivery models to cultivate an environment that fuels global efficiency and promotes profitable growth.
What you will do:
Ericsson invites passionate and ambitious individuals to join our team as a Service Delivery Manager. In this pivotal role, you will have the opportunity to enhance the productivity of our delivery workforce by providing high-quality delivery tools, processes, and training modules. You will be responsible for developing and implementing innovative delivery models to cultivate an environment that fuels global efficiency and promotes profitable growth.
What you will do:
- Enhance the efficiency of our delivery workforce through appropriate tools, processes, and working parameters.
- Develop, implement, and manage delivery models and frameworks.
- Analyze and manage performance to ensure a quality framework and reliable data trends.
- Strengthen competence through career path planning, training, education, and certification.
- Adhere diligently to group, legal, financial directives, and data security and privacy guidelines.
- Supervise compliance with global and local environmental and occupational health and safety (E+OHS) standards.
The skills you bring:
- Change and Improvement Management.
- Audit and Assessment.
- Risk management.
- Tools and Process Management.
- Negotiation/Influence.
- Performance Management.
- Management of Service Delivery Framework.
- Knowledge Sharing and Collaboration Skills.
- Strong Data Analytics.
- Basic Financial Acumen.
- Machine Learning Concepts.
- Skills taxonomy management.
- Automation Concepts.
- Ericsson Portfolio.
- Services mindset.
Primary country and city: India (IN) || Gurgaon
Req ID: 758440
Employment Type: Full Time, Permanent
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People are getting interviews at Ericsson through
People are getting interviews through
(based on 256 Ericsson interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
34%
20%
14%
9%
4%
2%
17% candidates got the interview through other sources.
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What people at Ericsson are saying
Rating based on 7 Operations Manager
reviews
Anonymous · Operations
in Noida
Likes
Good work culture
Dislikes
slow monetary growth for old employees
Read 7 reviewsOperations Manager salary at Ericsson
reported by
46
employees
with 9-20
years exp.
₹9.5
L/yr - ₹36.8
L/yr
118%
more
than the average Operations Manager Salary in India
View more details
What Ericsson employees are saying about work life
based on 6.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ericsson Benefits
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Ericsson Gurgaon / Gurugram Office Location
Gurugram Office
Ericsson India Global Services Private Limited, ASF Insignia Grand Canyon, Gwal Pahari, Tehsil Sohna, Gurgaon - Faridabad Road, Mandi
Gurugram
Haryana 122003
Haryana 122003
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