NOC Engineer

About this opportunity:

We are excited to present a dynamic opportunity at the forefront of the IT industry for an NOC Engineer. As part of our team, you will play an integral role in testing, administering, troubleshooting, and supporting our wide-ranging customer application systems. Through your expert knowledge and detailed manual or automated Test case design, you will provide essential services that meet and surpass customer requests. With an exciting blend of hands-on, you will serve as a valuable addition to our versatile, customer-oriented team.

Job Profile / Roles

NOC engineer will be managing the day-to-day Delivery for the L1 and L1.5 NOC Teams.
Should act as the First point of contact for all the escalations and respond/act and fix it on priority.
Should have an intermediate level knowledge of Infrastructure Platforms, Preferred in VMware, and Windows.
Also have a prior experience of People Management, Basic to Intermediate.
Should be comfortable in working in fast paced, dynamic and 24/7 Environment. Basic understanding and Experience of Stakeholder Management.,
Able to react to change productively and handle another essential task as assigned.

Skills

Outstanding interpersonal and communication skills in English
Enthusiasm for providing outstanding customer service
Strong decision making and problem-solving skills
Presents himself/herself in a highly professional, competent manner
Ability to work calmly under pressure, multitask and prioritize
Ability to work independently and within a team environment
Highly organized, detail oriented and self-motivating
Patience to solve technical problems with end users of varying technical aptitudes
Creativity and Problem Solving, out of the box thinking
Ethics in the Workplace
Able to work with many tasks simultaneously and keep track
Team Building Practices, Principles, and Issues
Excellent knowledge of Microsoft Office

Experience in the following technologies would be considered a strong asset:
Citrix Certification (CCA Certified)
Microsoft, VMware, and Linux
CCNA Certified
ITIL v3 Certified (Desired)

Why join Ericsson

At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || [[location_obj]]

Req ID: 762365