Technical Support Executive

Technical Support Executive

We have urgent opening for experienced for the position of Technical Support Executive.Any graduate with good communication skills and willing to learn and grow is welcome.

Your responsibilities:

• Provide technical support to clients' on company's software
• Use intellect and knowledge to solve customer's problem through phone call, or mail
• Be in direct contact with customer for software related problem/query of them.
• Be a part of high performing team and managing self and others
• Learn from seniors and colleague and implement the skills in the industry
• Required Education & Experience:
• Should be a graduate
• High level of initiative with ability to self-manage.
• Strong interpersonal skills with ability to work both independently and as part of a team.
• Excellent written and verbal communication and problem solving skills.

Skill sets/Experience we require:

• Hands-on experience with Windows/Linux/Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal