Supervisor Order Engineering_Pump/Seals/ Auxillary Systems

Role Summary:
Focus to build competent engineers in both technical & professional and guide them to meet & exceed their performance metrics to support Flowserve organization.
Provide guidelines to the individual contributors in GTEC & manage them effectively to achieve business targets.
Have strong collaboration with global business units engineering leaders; understand their needs and expectations drive the GTEC team to deliver the same.
Support GTEC leadership to drive performance culture within their team and extend the mentoring process to the associates.
Manage and lead by example to inspire the team to grow in Flowserve with strong engineering & technical capabilities.
Ensure to adapt to Flowserve culture and meet the requirement of leadership and functional competencies.

Responsibilities
Instruct, direct, motivate and monitor the performance of all team members. Supervising day-to-day activities and work of team members, job allocations based on their skill sets.
Management of all engineering and supporting activities for the global business units and making sure the technical fulfilment & engineering projects are met, effective utilization of available resources. Encourage the business unit to
give feedback on submitted assignments and perform the root cause analysis for the delayed submissions & quality errors.
Support manufacturing through design for manufacturing technics to ensure that quality products are produced at minimal efficient cost.
Review and approve the work done by the team and work closely with the engineers, guiding, motivating, and coaching them to meet the business expectations.
Collaborate with BU and GTEC Engineers to improve customer Satisfaction and Employee Engagement.
Work closely with the management on training and development opportunities for the team members.
Ensure the comfort of the team members in handling the tools and software needed and maintain performance metrics (OTD, KQI, and utilization) for the respective business units/ assignments responsible as per the goals and objectives.
Maintain general discipline and good conduct of the team members.
Work with the immediate manager to perform the performance review and pay review for the team by adhering to the performance culture.
Drive continuous improvement process culture across the team in collaboration with the business units.
Ensure that new product development projects are executed to achieve the cost and schedule objectives.
Build a good mentoring mechanism that helps new employees to get the required tools/systems on time and settle down faster.
Keep track of BU Forecasted hours and GTEC processed hours to keep the BU usage to 100% if it is less then work with BU to improve usage.

Requirement:

Decision accountability (What is within the jobholder s accountabilities)

Own
Assign jobs based on skills and make sure jobs meet timelines on a day-to-day basis.
Plan for effective on-the-job training for new employees
Exercise good judgment/resolution when complaints/grievances are reported.
Talent development and performance management
Adhere to standards/policies during job execution.
Shared
Recruitment, Retention, and Employee Engagement
Capacity/Load management
Performance metrics

Measured by: (Key performance measurements)

Performance KPIs (OTD, KQI, Utilization, Usage)
Project milestones
Effective resource development
Quality measures (Cost of Non - Conformance)
Productivity (man hours per job project)
Customer Satisfaction Survey (CSS)
Employee retention and engagement with Flowserve
Continuous improvement process
Individual technical contribution to projects

Note:
1. This job description is no way states or implies that these are the only duties to be performed in this role. He/She will be required to take up the responsibilities defined by the Manager based on the business requirement.
2. This job description would be reviewed based on the change in the role/ business requirement.