Wedding Planner

Job Description: Wedding Planner
Position: Wedding Planner
Experience required: 1 to 2 years
Location: Pune
Employment Type: Full-time

Role Overview:
We are looking for a dynamic and client-focused Wedding planner to join our team. The ideal candidate will possess excellent communication skills, proficiency in Microsoft Office tools, and a proven ability to coordinate effectively with clients. This role is pivotal in ensuring client satisfaction, fostering relationships, and supporting business growth through seamless client servicing.

Key Responsibilities:

1. Client Coordination:
• Act as the primary point of contact for assigned clients, addressing their needs and concerns promptly.
• Build and maintain strong client relationships through regular follow-ups and professional communication.

1. Communication & Reporting:
• Handle client inquiries via email, phone, or in-person meetings with clarity and professionalism.
• Prepare and share regular updates, reports, and presentations as required.

1. Project Management Support:
• Coordinate with internal teams to ensure client requirements are understood and executed effectively.
• Monitor project timelines, deliverables, and budgets, keeping clients informed of progress.

1. Data Management:
• Maintain and update client records in an organized manner.
• Generate and analyze reports using Excel for client review and internal use.

1. Presentation & Documentation:
• Create and deliver visually appealing PowerPoint presentations tailored to client needs.
• Draft and proofread proposals, contracts, and other client-facing documents.

1. Problem Resolution:
• Identify and resolve client issues proactively, escalating complex matters when necessary.
• Gather client feedback and recommend improvements to enhance satisfaction.

1. Administrative Support:
• Assist with scheduling meetings, preparing agendas, and ensuring timely follow-ups.
• Coordinate logistics for client meetings and presentations.

Qualifications and Skills:

• Educational Background: Bachelors degree or diploma.
• Experience: 1 to 2 years in client servicing, customer relationship management, or a similar role.
• Technical Skills:
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Hands-on experience with data analysis and reporting.
• Familiarity with CRM tools is a plus.

• Communication Skills:
• Excellent verbal and written English communication skills.
• Strong presentation and interpersonal skills.

• Soft Skills:
• Exceptional organizational abilities and attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proactive problem-solving skills and a client-first mind-set.

Why Join Us?

• Opportunity to work in a client-centric, collaborative environment.
• Career growth and skill enhancement opportunities.
• Exposure to diverse industries and client portfolios.