CRM Executive

1. Manage and maintain the CRM system, ensuring data accuracy and integrity.

2. Analyze customer data to identify trends, patterns, and insights.

3. Develop and implement targeted marketing campaigns to improve customer engagement.

4. Collaborate with sales teams to provide customer insights and support sales efforts.

5. Identify and resolve CRM system issues, escalating to IT when necessary.

6. Develop and maintain dashboards and reports to track customer interactions and sales performance.

7. Ensure data quality and compliance with company data policies.

8. Provide training and support to users on CRM system functionality.