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CRM Executive
Building Blocks
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
BBG INDIA DEVELOPERS LLP is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey.
- Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation
- Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement
- Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities
- Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM system
- Conducting customer surveys and gathering feedback to improve customer satisfaction and experience
- Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots
Employment Type: Full Time, Permanent
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What Building Blocks employees are saying about work life
based on 8 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Building Blocks Benefits
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