ServiceNow API Developer - ITSM/ITOM/HRSD Modules (3-5 yrs)

About the Role :

A NASDAQ-listed international enterprise with a focus on both services and products for the Internet is looking for an API Developer.

Job Responsibilities :

- Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support.

- Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives.

- Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize ServiceNow's scripting capabilities, including JavaScript, GlideScript, and advanced querying techniques like GlideQuery and Dot-walking.

- Develop and implement automated processes using ServiceNow's scripting languages (JavaScript, GlideScript, etc.), leveraging advanced techniques for data manipulation and workflow automation.

- Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform.

- This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting

Job Requirements :

Tech Skills :

- Minimum of 3-5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs.

- Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc.

- Any module specific CIS certification will be preferred.

- Experience in creating and modifying ServiceNow based technical requirementsStrong proficiency in JavaScript and GlideScript, with expertise in advanced querying techniques like GlideQuery and Dot-walking.

- ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable.

Soft Skills :

- Strong problem-solving skills with meticulous attention to detail.

- Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment.

- Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs.

Search Guidance

Number of Position : 10

Mandatory Skills :

3+JavaScript, 3+Glide Script, 3+ ServiceNow APIs

Total Years Of exp : 3-5 years ServiceNow, specifically with ServiceNow APIs

Opportunity : Full Time, 8 hours (4 Hours overlap with PST)

Notice Period : Immediate

Engagement length - 6-12 Months

Needed In Resume :

1. Contact Number & Email Id

2. Experience Mentioned

3. Full Name