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Manager - ServiceNow Development (7-12 yrs)

7-12 years

Manager - ServiceNow Development (7-12 yrs)

Elements

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Job Description :

We are looking for a ServiceNow Developer to join our team and contribute to the development, configuration, and maintenance of the ServiceNow platform. The ideal candidate should have hands-on experience with ServiceNow ITSM, CMDB, Discovery, Service Catalog, and Workflow Automation.


Key Responsibilities :


- Design, develop, configure, and customize ServiceNow applications and modules.


- Implement Incident, Problem, Change Management, CMDB, Service Catalog, and Request Management.


- Develop custom workflows, UI policies, business rules, client/server scripts, and integrations.


- Integrate ServiceNow with third-party applications using REST/SOAP APIs, MID Servers, and Integration Hub.


- Optimize ServiceNow performance, troubleshoot issues, and ensure smooth platform upgrades.


- Implement automation solutions to enhance operational efficiency.


- Maintain security, compliance, and access control (RBAC) on ServiceNow.


- Develop and maintain technical documentation, knowledge articles, and best practices.




Required Skills & Experience :


- 3-5 years of hands-on experience in ServiceNow development & administration.

- Strong expertise in ServiceNow ITSM, CMDB, Service Catalog, and Workflow Automation.

- Proficiency in JavaScript, GlideScript, AngularJS, and UI development.

- Experience with REST/SOAP API integrations and third-party tool integration.

- Knowledge of ITIL processes and best practices.

- Strong problem-solving skills and ability to troubleshoot technical issues.

- Excellent communication and collaboration skills.

Preferred Certifications :

- ServiceNow Certified System Administrator (CSA)

- ServiceNow Certified Implementation Specialist (CIS)

- ITIL v3/v4 Certification


Functional Areas: Other

Read full job description

What people at Elements are saying

What Elements employees are saying about work life

based on 19 employees
64%
73%
62%
75%
Flexible timing
Monday to Saturday
No travel
Day Shift
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Elements Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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