Customer Relationship Manager

Responsibilities:

• Handle inbound and outbound customer interactions professionally.
• Understand customer requirements and recommend suitable solutions.
• Follow up with potential clients to drive conversions.
• Maintain strong relationships with existing and prospective customers.
• Keep detailed records of all interactions and update the CRM system.
• Collaborate with the sales team to achieve business goals.

Skills Required:

• Strong verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Persuasion and objection-handling abilities.
• Proficiency in CRM software and lead management tools (preferred).
• Basic knowledge of sales strategies and customer engagement.
• Problem-solving and critical thinking skills.
• Time management and ability to handle multiple leads efficiently.
• Ability to work independently with a results-driven mindset.

Benefits:

• Fixed salary with performance-based incentives.
• Career growth opportunities in a dynamic environment.