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3.3

based on 4.8k Reviews

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444 eClerx Jobs

Associate Process Manager - Transaction Monitoring

3-5 years

₹ 8 - 6.49843L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

Associate Process Manager - Transaction Monitoring

eClerx

posted 25d ago

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Associate Process Manager Roles & responsibilities:

  • Independently handle clients and client calls establish self as a valued partner.
  • Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
  • Build domain expertise and lead from the front.
  • Help knowledge management endeavour by sharing process knowledge and best practices within the teams

Functional & Technical Skills:

  • Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM
  • 3 to 5 years of experience in handling a team of minimum of 10 members and has good experience and knowledge of KYC, AML, and Due Diligence
  • Should be good with logical and quantitative abilities to derive information from data.

Employment Type: Full Time, Permanent

Read full job description

eClerx Interview Questions & Tips

Prepare for eClerx Associate Process Manager roles with real interview advice

Top eClerx Associate Process Manager Interview Questions

Q1. What type of order will you place if the market is expected to go upward?
Q2. 1.What do you understand by derivative markets and types 2. Types of cryptocurrency 3. Questions over internship or work exp.
Q3. How to fetch multiple rows dynamically in SSRS,
View all 15 questions

What people at eClerx are saying

3.3
 Rating based on 350 Associate Process Manager reviews

Likes

This review is not for whole eClerx. It is only for specific process and the sr. managers. How worst they treat to all employees. Still the CEO not taking action.

    Dislikes

    Don't understand how Sr. managers apgms allowed to handle process remotely and treat apms and employees like hell. How they can judge someone remotely and blame all negative part of the process on new joiners. Then through out the APMs who are backbone of any process. No job security. They plan to take new lead in the process, blame..Read More

    • Salary - Bad
      +6 more
    Read 350 Associate Process Manager reviews

    Associate Process Manager salary at eClerx

    reported by 2.6k employees
    ₹3.8 L/yr - ₹14.5 L/yr
    5% less than the average Associate Process Manager Salary in India
    View more details

    What eClerx employees are saying about work life

    based on 4.8k employees
    54%
    80%
    74%
    72%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    eClerx Benefits

    Submitted by Company
    Work From Home
    Team Outings
    Education Assistance
    Soft Skill Training
    Job Training
    Health Insurance +2 more
    Submitted by Employees
    Cafeteria
    Soft Skill Training
    Job Training
    Health Insurance
    Team Outings
    Work From Home +6 more
    View more benefits

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    eClerx Pune Office Location

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    Pune Office
    eClerx Services Limited, Block 1, LG, 1st, 2nd, 3rd Floor Wing A & 4th floor Wing A & B Quadron Business Park, Rajiv Gandhi Infotech Park Hinjewadi Phase, 411057 Pune
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