Incharge - Vendor Operations

• To create, lead and manage the newly created cabs & attachment operations.
• Resolving problems of vendor, drivers and customers.
• Ensure the smooth day-to-day operations of the department.
• Good communication, Negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments.
• Lead generation, marketing and business development.
• Handling and following up vendor and drivers monthly payment and GST
• Tie-ups with corporate companies/showrooms
• Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and great customer experience.
• Approach potential Vendors to establish relationships, explain them about the companys norms and earnings from attachment.
• Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
• Should be meeting your vendor On-boarding targets and KPIs.
• Monitoring retention and turnover rates of new attachments
• Coordinate and support to the call centre team whenever need.
• Providing Training to the vendors and chauffers

Qualifications and Requirements

• A bachelors degree/ masters.
• 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management.
• Good negotiation skills and Expertise In Excel.
• Proficient in written, oral English and Tamil communication skills.
• Good problem solver and creative thinker.
• Excellent planning, organizing and time management skills.