Incharge - Vendor Operations

• To create, lead and manage the newly created cabs & attachment operations.
• Resolving problems of vendors, drivers and customers.
• Ensure the smooth day-to-day operations of the department.
• Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments.
• Lead generation, marketing and business development.
• Handling and following up with vendors and drivers on monthly payments and GST.
• Tie-ups with corporate companies/showrooms.
• Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience.
• Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment.
• Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
• Should be meeting your vendor On-boarding targets and KPIs.
• Monitoring retention and turnover rates of new attachments.
• Coordinate and support to the call centre team whenever needed.
• Providing training to the vendors and chauffeurs.

Qualifications and Requirements

• A bachelor's degree/master's.
• 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management.
• Good negotiation skills and expertise in MS Office.
• Proficient in both written and oral communication in English and Tamil.
• Good problem solver and creative thinker.
• Excellent planning, organizing and time management skills.