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Project Coordinator
E-connect Solutions
posted 17d ago
Job Description
Role & Responsibility
- Analyze them to determine their feasibility, prioritize them based on business needs, and ensure that they align with the organization's strategic objectives. Change Management Creating use cases, user stories, or functional specifications that detail the desired features and functionality of a proposed solution. Customer Interaction: Communicate with users through various channels (phone, email, chat) to provide support and gather feedback. Developing strategies, implementing new processes or systems, and working with stakeholders to ensure that changes are implemented successfully. Issue Escalation: Escalate complex issues to higher-level support or management when necessary. Managing and maintaining relationships with various stakeholders involved in a project. Monitor the progress of the changes and evaluate the effectiveness of the solutions implemented. Quality Assurance and Testing Technical Support: Provide first-line support for ERP and WorkX users, addressing and resolving technical issues promptly. This involves studying various aspects of the business, including its products or services, sales and marketing strategies, finances, and internal operations. Troubleshooting: Diagnose and troubleshoot system problems, ensuring minimal disruption to business operations. Understanding the needs of the stakeholders, such as customers, employees, or partners, and translating these needs into clear and concise requirements that can be used as a basis for developing solutions. User Training: Conduct training sessions for end-users to enhance their understanding and effective use of ERP and WorkX systems.
Desired Expertise
- Technical Expertise : Domain Knowledge, Feedback Management, Product Demonstration, Product Training, Requirement Management, Scenerio Analysis, System Design Documentation, Test Case Writing
- Skill Set : Works and Project Management
Qualification & Certification
- B.Tech, BCA, MCA
Employment Type: Full Time, Permanent
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33%
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What people at E-connect Solutions are saying
Rating based on 3 Project Coordinator
reviews
Anonymous · Project Support
in Jaipur
Likes
Salary On time
Dislikes
Promotion and appraisal does not happen on time and very less % of appraisal.
Read 3 reviewsProject Coordinator salary at E-connect Solutions
reported by
12
employees
with 2-11
years exp.
₹3
L/yr - ₹6.2
L/yr
11%
less
than the average Project Coordinator Salary in India
View more details
What E-connect Solutions employees are saying about work life
based on 76 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
E-connect Solutions Benefits
Work From Home 
Team Outings 
Job Training 
Free Transport 
Soft Skill Training 
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