Service Engineer Clinical Diagnostics

Primary Role

• Install, configure, and calibrate molecular diagnostics and histopathology equipment at customer sites to ensure optimal performance and compliance with operational standards.
• Conduct routine maintenance and troubleshooting of equipment to minimize downtime and ensure compliance with industry standards.
• Provide on-site and remote technical support to laboratory staff, addressing inquiries and resolving issues promptly.
• Educate customers on the proper use and maintenance of equipment, including providing training sessions for laboratory personnel.
• Maintain accurate records of service activities, including installation reports, maintenance logs, and inventory management.
• Work closely with the sales and Application team to provide feedback on product performance and suggest improvements.

Job Specification

• Experience in the installation and maintenance of clinical diagnostic instruments like RT-PCR machines and automated sample extraction systems.
• Should have handled the Service of Pathology Products like Grossing Stations, Embedding Systems and ImmunoHistoChemistry and histopathology.
• Candidates should have knowledge of Pathology reagents and IHC reagents
• Extensive travel will be required.

Qualification

• BE/B-Tech in Biomedical/Mechanical/Electronics.
• Diploma Holder may also be considered with a good experience in the Diagnostics Instrument field.

Experience- 2 to 5 Years, Preferably from Life Science/Biotech Industry

Experience- 2 to 5 years, Preferably from Life science/Biotech industry

Additional Skills

• Positive behaviour
• Customer orientation
• Able to work under pressure
• Teamwork
• Problem-solving skills.