Field service Engineer- Diagnostics

Please find JD and qualification as mentioned below -

• The field Service Engineer (FSE) will be responsible for meeting the daily service maintenance and repair needs of the customers equipment.
• Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Basic troubleshooting, installation, maintenance and repair on designated equipment.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Maintaining tools and test equipment and ensuring they are properly calibrated
• Promptly attending breakdown for instruments
• Need based travel outside the territory in cases of emergency (all across India)
• Participate in instrument demonstrations and help sales colleagues for demonstration of analysers
• Requirements
• • Bachelors/Master's Degree in electronics and communication engineering

• 2-5 years of experience in service in IVD industry