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3.8

based on 101 Reviews

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15 Drip Capital Jobs

Intern, Customer Service Representative

0-1 years

Mumbai

1 vacancy

Intern, Customer Service Representative

Drip Capital

posted 2hr ago

Job Role Insights

Flexible timing

Job Description

Key Responsibilitie:
  • Engage with customers via phone and email to address inquires, resolve issues, and provide exceptional service
  • Effectively troubleshoot and resolve customer concerns, escalating complex issues to appropriate channels when necessary
  • Acquire a deep understanding of company products and services to accurately assist customers and offer relevant information
  • Pay attention to detail, making sure everything is accurate and correct in tasks like data entry, documentation, and problem-solving.
  • Can handle deadlines and pressure with a cool head, ensuring quality work even in fast-paced situations.
  • Should be comfortable doing both Customer Service and Invoice Operations.
  • Effective in building positive relationships and communication with various stakeholders
Our Checklist:
  • Good communication skills
  • Problem-solving skills
  • Stakeholder management
  • Multi-tasking
  • Attention to detail
  • Should be comfortable working from office
  • Working hours: 11.30 am to 8.30 pm

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Drip Capital through

(based on 7 Drip Capital interviews)
Job Portal
Referral
Walkin
58%
14%
14%
14% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at Drip Capital are saying

What Drip Capital employees are saying about work life

based on 101 employees
87%
99%
55%
62%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Drip Capital Benefits

Work From Home
Health Insurance
Cafeteria
Team Outings
Job Training
Education Assistance +6 more
View more benefits

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