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HNI Experiences - P&C
Dream11
posted 24d ago
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Flexible timing
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Job Description
.
As a Senior Manager - Product and Operations, you will drive the development and delivery of innovative travel
products while ensuring seamless operational execution for high-net-worth individuals (HNI) and premium
groups. Your role combines product innovation with premium service delivery, ensuring DreamSetGo remains a
leader in luxury sports and experiential travel.
Your Responsibilities:
- Handle customer queries regarding Fares & Ticketing and planning customer travel itineraries.
- Close/convert business based on identified customer needs and provide premium customer service.
- Offer relevant Centurion/AmEx value added propositions using detailed knowledge of customer s lifestyle choices.
- Prioritise & efficiently fulfil clients requests.
- Accurate & timely completion of travel reservations for HNI groups & individuals.
- To keep a mandate, follow up on the reporting of Pre & Post MICE Group details.
- To be able to draft itineraries based on clients requirements.
- To be able to handle overall execution across all the stages pre, during and post the group execution.
Qualifications:
- Knowledge of high-end, luxury travel & lifestyle products, services & value propositions
- Good knowledge of International destinations, suppliers, hotels and Sporting Events.
- Knowledge of Destination & Visa Rules.
- Good rapport with Consulates / International Airline / Hotels / Domestic & International hotel suppliers.
- Experience in managing airline vendor relations.
- Elementary Global Distribution System (GDS) skills.
- 4-10 years of experience in customer service, travel sales, hotel & concierge.
.
Employment Type: Full Time, Permanent
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Top Dream11 Interview Questions
Q1. Given two integers for that to print the most common ancestor nodes of a binary tree
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What Dream11 employees are saying about work life
based on 101 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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Dream11 Mumbai Office Location
Mumbai Office
Headquarter
Unit No.1802, 18th Floor, Tower B, Peninsula Business Park, Off Senapati Bapat Marg, Lower Parel
Mumbai
400013
400013
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