We are looking for a Spare Parts Sales Engineer, who will be a key player in our growing team, responsible for achieving sales targets in the India territory across our diverse Engineering Plastics business unit he will also be responsible for such as spares parts for extruder machine packages and Material handling system packages. Also take care yearly rate contracts for spares and service. The Spare Parts Sales Engineer is responsible for driving sales of spare parts and components, providing technical support to customers, and ensuring customer satisfaction. This role requires a combination of technical knowledge, sales acumen, and excellent communication skills to effectively meet customer needs and achieve sales targets.
4.4 Essential Skills/Experience
Self-Motivated and Self-starter
Effective communication skills and interpersonal skills
Good stakeholder management skills
Client Acquisition and Retention Skills
Bachelor s Degree in Electrical, Mechanical, Electronics Preference is Mechanical
Minimum 3 years in the material handling engineering plastics spare parts business, with familiarity in consumable parts.
Customer Orientation
Ability to connect at cross-functional level
Good stakeholder management skills
Knowledge of Indian regulations, specific local requirements, and usual business practices
Good analytical skills, quick learning ability, good team spirit, goal-oriented work style.
Professional attitude, highly motivated, well organized, diligent, able to work independently.
Good interpersonal and communicative skills
open to the intracultural and cross-cultural environment
Native Indian / Indian Citizen
Fluent English and Hindi in writing and speaking.
Good IT skills in MS Office (Word, Excel, PowerPoint), MS Project.
Open to travel (domestic)
Track record of delivering sales within India.
Determined, results-driven, with a strong sales drive.
Main Roles Responsibilities
Sales Development:
Identify and pursue new business opportunities in the spare parts market.
Develop and maintain relationships with existing customers to ensure repeat business.
Conduct market research to identify trends and customer needs.
Actively visit customers where required
Technical Support:
Provide technical assistance and product knowledge to customers regarding spare parts and components.
Assist customers in selecting the appropriate spare parts based on their specific requirements.
Quoting and Order Management:
Prepare and present quotations for spare parts, ensuring competitive pricing and timely delivery.
Process customer orders and coordinate with the logistics team to ensure timely fulfillment.
Customer Relationship Management:
Maintain accurate records of customer interactions, sales activities, and follow-ups in the CRM system.
Address customer inquiries and resolve issues related to spare parts and orders.
Coordinate customer communication and visit customer where necessary
Collaboration:
Work closely with the engineering and production teams to understand product specifications and availability.
Collaborate with marketing to develop promotional materials and campaigns for spare parts.
Reporting:
Monitor sales performance and prepare regular reports on sales activities, forecasts, and market trends.
Provide feedback to management on customer needs and product performance.