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37 Diligent Jobs
Advisory Specialist I
Diligent
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Position Overview:
You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done.
Key Responsibilities
Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle.
- Proactively develop Domain and Product expertise to provide guidance to customers on best practices for Diligent solutions rollout and project execution through continuous learning and personal development.
- Work with clients to understand their program goals
- Leverage Diligent methodology to configure and implement our product and enable customers to use our product
- Provide guidance on best practices and usage of our products to achieve best results.
- Ensure a good customer experience during the implementation journey.
- Ensure timely and quality delivery of the services contracted by customers.
- Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams.
Required Experience/Skills
- Up to 3 years of experience
- Embody Customer First mindset in all undertakings, operating with urgency, excellence and accountability to customer outcomes and experiences.
- Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, following processes and procedures with stakeholders and customers.
- Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment
- Shows a willingness to problem-solve and take on new challenges
- Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment
Preferred Experience/Skills
- Passionate about Governance
- Excellent communication skills-including delivery of presentations or workshop facilitation
Employment Type: Full Time, Permanent
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What people at Diligent are saying
What Diligent employees are saying about work life
based on 41 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Diligent Benefits
Submitted by Company
Generous time off Retirement benefits & employer match Comprehensive health benefits Employee referral incentives Wellness programs Supportive parental leave
Submitted by Employees
View more benefits 
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Diligent Bangalore / Bengaluru Office Location
Bangalore / Bengaluru, Karnataka Office
Diligent Corporation, Mantri Commercio Tower-A, Marathahalli - Sarjapur Outer Ring Rd, Kariyammana Agrahara, Bellandur, Bengaluru, Karnataka 560103
Bangalore / Bengaluru, Karnataka
560103
560103
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