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39 Diligent Jobs

Advisory Specialist I

4-7 years

Bangalore / Bengaluru

1 vacancy

Advisory Specialist I

Diligent

posted 5d ago

Job Description

About Us
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com .
Position Overview:
You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done.
Key Responsibilities
Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle.
  • Proactively develop Domain and Product expertise to provide guidance to customers on best practices for Diligent solutions rollout and project execution through continuous learning and personal development.
  • Work with clients to understand their program goals
  • Leverage Diligent methodology to configure and implement our product and enable customers to use our product
  • Provide guidance on best practices and usage of our products to achieve best results.
  • Ensure a good customer experience during the implementation journey.
  • Ensure timely and quality delivery of the services contracted by customers.
  • Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams.
Required Experience/Skills
  • Up to 3 years of experience
  • Embody Customer First mindset in all undertakings, operating with urgency, excellence and accountability to customer outcomes and experiences.
  • Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, following processes and procedures with stakeholders and customers.
  • Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment
  • Shows a willingness to problem-solve and take on new challenges
  • Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment
Preferred Experience/Skills
  • Passionate about Governance
  • Excellent communication skills-including delivery of presentations or workshop facilitation
What Diligent Offers You
  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Employment Type: Full Time, Permanent

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What people at Diligent are saying

What Diligent employees are saying about work life

based on 41 employees
67%
96%
80%
67%
Flexible timing
Monday to Friday
No travel
Day Shift
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Diligent Benefits

Submitted by Company
Generous time off
Retirement benefits & employer match
Comprehensive health benefits
Employee referral incentives
Wellness programs
Supportive parental leave
Submitted by Employees
Job Training
Work From Home
Free Food
Team Outings
Education Assistance
Soft Skill Training +6 more
View more benefits

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Diligent Bangalore / Bengaluru Office Location

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Bangalore / Bengaluru, Karnataka Office
Diligent Corporation, Mantri Commercio Tower-A, Marathahalli - Sarjapur Outer Ring Rd, Kariyammana Agrahara, Bellandur, Bengaluru, Karnataka 560103 Bangalore / Bengaluru, Karnataka
560103

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