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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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50 Digit Insurance Jobs

Associate

1-6 years

₹ 3.5 - 6.35L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

2 vacancies

Associate

Digit Insurance

posted 3d ago

Job Role Insights

Flexible timing

Job Description

Designation: Life Insurance Partner Help Desk - Associate/Jr. Associate


Team: Partner Help Desk - Life Insurance


No of Positions: 02


Location: Bangalore


Availability: Immediate

Experience: 0 to 2 Years


Preferred Background: Insurance background


Preferred Industry: Life Insurance.


Duties and Responsibilities:


• Attending incoming calls/emails from partners (brokers, agents and internal employees etc.) to
provide adequate information related to insurance policies/queries/status/ Tech & Portal
Issues.

• Need to make Outbound calls when required.

• To guide for tech issue & resolving all their queries.

• Keep partner transactions and interaction records including all the complaints, inquiries,
comments, and actions performed.

• Need to maintain TAT.

• Suggest improvements in products & processes to improve partner satisfaction. Skills and
abilities: • Should have effective verbal and non-verbal communication skills. Hindi and English
Fluency is must.

• Life Insurance knowledge is required.

• Prior experience in Ticket handling and Call handling will be preferred.

• Ready to work in rotational shift and rotational weekly off.

• Approachable & ability to handle/resolve all queries from partners and employees.

• Well versed with MS Office (Excel, Word, PPT etc.) with basic typing skills

• Sound judgement skills with good listening abilities

• Able to cope with a fast-paced work environment.

• Resolve problems efficiently after critically analyzing situations


Employment Type: Full Time, Permanent

Read full job description

Digit Insurance Interview Questions & Tips

Prepare for Digit Insurance Associate roles with real interview advice

Top Digit Insurance Associate Interview Questions

Q1. What is the SUBSTITUTE function in Excel, and how can it be used?
Q2. What is a pivot table in Excel, and how can it be accessed and utilized?
Q3. What are the differences between Tableau and Power BI, and which one is considered superior?
View all 57 questions

What people at Digit Insurance are saying

4.0
 Rating based on 35 Associate reviews

Likes

company culture

  • Salary - Excellent
  • +6 more
Dislikes

Nothing to dislike

Read 35 Associate reviews

Associate salary at Digit Insurance

reported by 151 employees with 1-9 years exp.
₹3 L/yr - ₹6.3 L/yr
39% less than the average Associate Salary in India
View more details

What Digit Insurance employees are saying about work life

based on 1.1k employees
55%
73%
50%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Digit Insurance Benefits

Submitted by Company
Education Assistance
Soft Skill Training
Referral Benefits
Job Training
Relocation Benefits
Team Outings +4 more
Submitted by Employees
Health Insurance
Cafeteria
Work From Home
Job Training
Team Outings
Soft Skill Training +6 more
View more benefits

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Digit Insurance Bangalore / Bengaluru Office Location

View all
Bengaluru/Bangalore, Karnataka Office
Headquarter
Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru, Karnataka 560095 Bengaluru/Bangalore, Karnataka
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