As a senior QA Engineer, your role primarily involves ensuring the quality, functionality, and usability of the Dialpad Application
Your responsibilities will include test planning and design , functional testing , automated testing , bug reporting and tracking , collaboration and communication with the global teams both internal and cross functional
This position reports to our QA Manager (in the US) and will be based in our Bangalore, India Office
The position will require a hybrid working arrangement based out of our Bangalore office
What you'll do
Collaborating with stakeholders to understand application requirements of new features, and user expectations.
Identifying test scenarios, test cases, and test data to ensure maximum test coverage.
Defining the scope of manual and automated testing based on the applications complexity and criticality.
Executing Functional test cases and automated test cases for the Dialpad Web Application with the browser and the Desktop Native Application
Maintaining test cases and scripts with in the Test Management System
Analyzing test results and investigating test failures to identify root causes and provide detailed reports.
Collaborating with cross-functional teams, including developers, designers, and product managers, to align on testing objectives and requirements.
Supporting the Product Support Engineers.
Skills you'll bring
6 to 10 years of qualitative Work Experience in Web Testing with BS in Software Engineering, Computer Science or any other related field.
Strong technical competency and experience with desktop applications and understanding of the functional testing aspects.
Solid understanding of Desktop app development, Application Software Desktop user interface guidelines/standards.
An absolute must is the ability to convey and document test cases and execute them.
Strong problem-solving skills.
Ability to quickly learn and attention to details.
Excellent written and verbal communication skills.
Ability to work on multiple simultaneous projects/initiatives.
Experience working with analytical or statistical data is a plus.
Test automation knowledge is a plus.
Experience in VoIP, Telecommunication Systems, and Communication technologies would be an added advantage