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Dialpad
4.2
based on 14 Reviews
Company Overview
Company Locations
Working at Dialpad
Company Summary
Dialpad provides a cloud-based communication platform utilizing AI for enhanced call management, video conferencing, and virtual collaboration for global enterprises.
Overall Rating
4.2/5
based on 14 reviews
11% above
industry average
Highly rated for
Company culture, Job security, Salary
Work Policy
Monday to Friday
100% employees reported
Flexible timing
100% employees reported
No travel
87% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
2 employees reported
Free meal
2 employees reported
Office gym
2 employees reported
Health insurance
2 employees reported
View all benefits
About Dialpad
Founded in2011 (14 yrs old)
India Employee Count51-200
Global Employee Count501-1k
HeadquartersSan Francisco,California, United States
Office Locations
--
Websitedialpad.com
Primary Industry
Other Industries
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Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
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Dialpad Ratings
based on 14 reviews
Overall Rating
4.2/5
How AmbitionBox ratings work?
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5
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Category Ratings
4.7
Company culture
4.5
Job security
4.5
Salary
4.5
Work-life balance
4.5
Work satisfaction
4.2
Skill development
3.9
Promotions
Dialpad is rated 4.2 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Dialpad Reviews
Compare Dialpad with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 4.2/5 based on 14 reviews | 3.6/5 based on 57 reviews | 4.3/5 based on 977 reviews  | 3.5/5 based on 702 reviews |
Highly Rated for | Company culture Work-life balance Salary | Salary | Job security Company culture Work-life balance |  No highly rated category |
Critically Rated for |  No critically rated category | Job security Promotions Work-life balance | No critically rated category | Job security Promotions Skill development |
Primary Work Policy | - | - | Work from office 78% employees reported | Hybrid 65% employees reported |
Rating by Women Employees | - no rating available | 2.8 Poor rated by 14 women | 4.4 Good rated by 182 women | 3.3 Average rated by 203 women |
Rating by Men Employees | - no rating available | 3.8 Good rated by 37 men | 4.3 Good rated by 690 men | 3.5 Good rated by 440 men |
Job security | 4.5 Good | 2.9 Poor | 4.5 Good | 3.0 Average |
View more
Dialpad Salaries
Dialpad salaries have received with an average score of 4.5 out of 5 by 14 employees.
Software Engineer
(12 salaries)
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₹16 L/yr - ₹30 L/yr
QA Engineer
(5 salaries)
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₹4 L/yr - ₹8.4 L/yr
Accounts Receivable Analyst
(4 salaries)
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₹7.2 L/yr - ₹8.3 L/yr
Senior Software Engineer
(4 salaries)
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₹40 L/yr - ₹55 L/yr
Cloud Operations Engineer
(4 salaries)
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₹15.8 L/yr - ₹27.1 L/yr
Senior QA Engineer
(4 salaries)
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₹22 L/yr - ₹30 L/yr
Software Developer
(4 salaries)
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₹33 L/yr - ₹36 L/yr
Quality Engineer
(4 salaries)
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₹8.9 L/yr - ₹11.5 L/yr
QA Engineer 2
(3 salaries)
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₹15.5 L/yr - ₹17 L/yr
Solution Architect
(3 salaries)
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₹19 L/yr - ₹24 L/yr
Dialpad Jobs
Popular Designations Dialpad Hires for
Popular Skills Dialpad Hires for
Current Openings
Dialpad News
How Dialpad Hit $300M ARR by Building Their Own AI Stack: 5 Key Learnings
- Dialpad has quietly built their own AI stack over 7 years, processing over 8 billion minutes of conversations and hitting $300M ARR.
- The build vs. buy decision isn't binary - start with clear use cases, understand trade-offs, and consider a hybrid approach.
- Domain data is Dialpad's secret weapon, allowing for tighter accuracy gains, vertical specialization, and creating a competitive moat.
- Data governance needs to start on day one - own your data story, build responsible AI practices, and plan for different localities.
Saastr | 7 Feb, 2025
Is SaaS Back? (TL;DR: It Sure Feels Like It)
- Many top SaaS stocks are experiencing significant growth this year, with companies like Toast, Samsara, Monday, HubSpot, and Shopify seeing substantial increases in their valuations.
- Growth has re-accelerated for many SaaS and Cloud leaders, with companies like Shopify and Twilio experiencing higher growth rates compared to the previous year.
- Several SaaS companies are benefiting from selling AI, including Salesforce and Dialpad.
- The SaaS IPO market is restarting, with promising companies like ServiceTitan and a strong pipeline of upcoming IPOs.
Saastr | 9 Dec, 2024
Dialpad introduces AI-powered Support platform to optimize contact centers
- Dialpad Inc. has launched Dialpad Support, an AI-powered platform designed to transform customer service in contact centers.
- Dialpad Support addresses the challenges of long call handle times, understaffed teams, and a lack of visibility into agent performance.
- The platform utilizes AI capabilities to automate tasks, provide actionable insights, and enhance agent workflows.
- Key features include automated query deflection, real-time guidance, AI-driven analysis of customer interactions, and workforce management tools.
Siliconangle | 12 Nov, 2024
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Dialpad FAQs
When was Dialpad founded?
Dialpad was founded in 2011. The company has been operating for 14 years primarily in the Telecom sector.
Where is the Dialpad headquarters located?
Dialpad is headquartered in San Francisco,California.
How many employees does Dialpad have in India?
Dialpad currently has approximately 50+ employees in India.
Does Dialpad have good work-life balance?
Dialpad has a work-life balance rating of 4.5 out of 5 based on 10+ employee reviews on AmbitionBox. 79% employees rated Dialpad 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Dialpad reviews for more details
Is Dialpad good for career growth?
Career growth at Dialpad is rated fairly well, with a promotions and appraisal rating of 3.9. 79% employees rated Dialpad 4 or above, while 21% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Dialpad reviews for more detailed insights.
What are the pros of working in Dialpad?
Working at Dialpad offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and salary & benefits, based on 10+ employee reviews on AmbitionBox.
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