Senior Manager - Lead RQC North

Qualification: Post Graduate caliber or equivalent - preferably in science discipline like MSc (Cheimistry/Bio chemistry/Microbiology/Bio technology, food technology, B. Tech.-Food Technologist

Experience: 12 - 15 yrs. Experience in Quality assurance, should have handled regional quality or corporate Quality role

Knowledge & skills:

• Experienced in handling Regional Quality/ multi-site quality operations.
  Knowledge of Quality & Food safety management systems.
• Best Suited for Someone who Excellent coaching, influencing and communication skills.
  Experienced in working across functions with various stakeholders

• Responsible for monitoring operations quality performance across all units in the region

• Drive and promote a culture of high quality in all the manufacturing units
• Conduct periodic quality performance review with the Quality Head and drive improvements
• Drive quality improvement projects engaging unit teams
• Ensure compliance of quality assurance procedures and standards
• Conduct regular analysis of Quality rejections, work out CAPA
• Facilitate the Root Cause Analysis for major defects and other quality issues
• Responsible for identifying training needs and arranging trainings at Region units
• Conduct Quarterly periodic audits of units to ensure liquid quality and compliance to other quality standards in units
• Drive FSMS certifications & culture development at units
• Facilitate and ensure closure of customer complaints with CAPA along with the manufacturing team
• Conduct market visits for product quality benchmarking and drive continuous improvement
• Share the Units performance with HO vertical leads (Weekly/Monthly) and seek support
• Monitor distribution quality improvemnets in the region & drive continuous improvement
• Plan digitalisation & transformation at region unist in coloboration with QAHO.
• Adherence to timelines
• End of line defects (PPM)
• On-shelf quality (PPM)
• GRMS/L1 & GMP quality audit score
• reduction in customer complaints
• FSMS certification & culture building
• Digitalisation & transformation