Executive - Front Office

Role & Responsibilities:

• Welcome visitors and clients in a professional manner.
• Handle incoming calls and direct them to the relevant person.
• Maintain visitor records, monitor, and manage access control, ensuring unauthorized individuals do not enter restricted areas.
• Receive & prepare courier & packages.
• Travel coordination, including flight tickets and hotel bookings.
• Assist with administrative tasks such as filing, photocopying and data entry.
• Maintain office supplies inventory and place orders..
• Address and resolve basic complaints like Kent RO, coffee machine, cleaning issues.
• Ensure the reception area is tidy and presentable.
• Manage magazines, brochures, and other informational materials.
• Liaise with internal departments to ensure smooth communication and coordination.
• Keep records of office materials, gifts, samples etc.
• Assist with setting up meeting rooms with necessary equipment for presentations or conferences.
• Ensure all necessary equipment is available and functioning

Preferred candidate Skill set:

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Solid written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Excellent organizational skills
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus