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Customer Service Executive
Desiderata Impact Ventures
posted 11d ago
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Job Description
JOB DESCRIPTION
You will be contributing towards making Progcap the most customer centric company by delivering world class customer experience.
- Obsessed with delivering world class customer experience
- Focused on improving overall customer experience
- Offering customer support & resolving complaints, requests within TAT.
- Demonstrated experience of winning and retaining
- Conducting quality assurance surveys with customers and providing feedback.
- Possessing excellent product knowledge to enhance customer support.
KEY COMPETENCIES AND SKILLS:
- Excellent interpersonal and written and oral communication skills.
- Fast Learner
- Knowledge of CRM systems.
- Can Speak Tamil/Telugu/Malayalam in addition to Hindi & Engliash
Employment Type: Full Time, Permanent
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