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13 H&M Department Manager Jobs
Department Manager
H&M
posted 6mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.
This position reports to the Store Manager and has the Sales Advisor as direct reports.
Key Responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your team s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPIs for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
- Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape.
To be successful in the role as Department Manager, we believe you have the below mentioned skills & experiences :
- Inclusive, positive, creative, and willing to learn on the job, passionate for customer service and helping people find their style
- A multi-tasker & flexible who enjoys working in a fast-paced environment with an eye for detail.
- 1-2+ years of transferrable experience welcome
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams.
- Knows how to work on commerciality and visual aspects.
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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What Department Manager at H&M are saying
Rating based on 82 Department Manager
reviews
Anonymous · Merchandising, Retail & eCommerce
in Pune
Likes
Everything is amazing
- Salary - Excellent
+6 more
Dislikes
Nothing is there as such to not like
Department Manager salary at H&M
reported by
205
employees
with 2-11
years exp.
₹4
L/yr - ₹8.5
L/yr
24%
more
than the average Department Manager Salary in India
View more details
What H&M employees are saying about work life
based on 703 employees
Flexible timing
Rotational Shift
No travel
Day Shift
H&M Benefits
View more benefits
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