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Consultant
Deloitte
posted 16hr ago
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Key skills for the job
Job Description
- Lead delivery of process re-engineering agenda across the business
- Design Processing Journeys that are centered around customer centricity, with solutions focusing on customer CTQs.
- Designing and implementing global or regional initiatives, working with stakeholder to identify opportunities, designing proposed changes, implementing and embedding the change, realizing expected saves / customer impacts upon closure.
- Plan, design and implement a program of transformation across global teams, resulting in improved client experience, reduced cost to the operation and increased efficiency within operational processes.
- Manage solution design (IT and Non-IT) and drive prioritization with wider program stakeholders.
- Establish standards for measuring performance against process requirements utilizing formal process engineering tools and methods.
- Ensure development of metrics that provide data for future improvement opportunities.
- Understand policies, procedures, and compliance requirements and work with relevant Risk Stewards to determine risk-based solutions.
- Benchmarking competitors - Conducts analyses on business segments, competitive landscape and industry environment to determine process recommendations and impact.
Skills Required
- Business process re-engineering - Mandatory
- Business process improvement
- Process mapping
- Process Excellence
- Lean Six Sigma (Methodology) - Mandatory
- Banking Domain Knowledge - Mandatory
Employment Type: Full Time, Permanent
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Anonymous · IT Consulting
in Bangalore/Bengaluru
Likes
Work Schedule, Perks, Hybrid model, Best Salary in industry. Learning opportunity is immense, if you are motivated to find time and effort. Platforms like Udemy, LinkedIn Learning are complimentary. Industry ceritifications can also be obtained with official support.
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Work overload, Work life balance.
Read 2.5k reviewsConsultant salary at Deloitte
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₹6.2
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11%
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What Deloitte employees are saying about work life
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Flexible timing
Monday to Friday
No travel
Day Shift
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