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Enabling Areas | Support Engineer
1-5 years
Bangalore / Bengaluru
1 vacancy
Enabling Areas | Support Engineer
Deloitte
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responding to user queries in a timely and accurate way
- Identifying user needs and helping users use specific features
- Analysing and reporting product malfunctions
- Setting up the tool in the user environment
- Debugging and troubleshooting issues
- Escalate and monitor issues that require major changes to development team
- Share feature requests and effective workarounds with team members
- Inform users about new features and functionalities
- Follow up with users to ensure their technical issues are resolved
- Gather user feedback and share with stakeholders
- Excellent Communication Skills
- Excellent interpersonal skills
- MS Office Skills
- Project management skills
- Excellent internal and external Stakeholder Management skills
- Graduation
- Graduation from Eng. Background Preferred
- Base location: Bangalore
- This profile does not involve extensive travel for work.
- Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.
- Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
- Develops high-performing people and teams through challenging and meaningful opportunities
- Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
- Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
Employment Type: Full Time, Permanent
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Deloitte Benefits
Learning and Development Employee insurance Flexibility Code Corporate culture Sick leave benefit 
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