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69 Delhivery Jobs

Senior Manager- Last Mile Operations

6-11 years

Ahmedabad

1 vacancy

Senior Manager- Last Mile Operations

Delhivery

posted 16hr ago

Job Role Insights

Flexible timing

Job Description

Roles & Responsibilities:


  • Ensures end to end smooth running of logistics operations for the zone/area
  • Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted.
  • Responsible for all the SLAs & TAT are maintained.
  • Responsible for reduction in cost and increase in productivity for the region.
  • Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc.
  • Handles the continuous improvement projects w.r.t., cost service and employee productivity • Maintenance of all the operational budgets
  • Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion. • Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.
  • Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages
  • Impart behavioral & soft skills training to the team as and when required.
  • Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices
  • Monitoring security parameters across region and ensures no unlawful activity occurs

Person Specifications- Skillsets/Education:


  • Functional Skills Operations Management, Data Analysis, Stakeholder Management
  • Experience - Relevant experience in Logistics/ Manufacturing industry.
  • Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude
  • Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior  management.

*Should be open for extensive travel.




Employment Type: Full Time, Permanent

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People are getting interviews at Delhivery through

(based on 304 Delhivery interviews)
Job Portal
Referral
Company Website
Walkin
Campus Placement
Recruitment Consultant
30%
21%
15%
14%
4%
2%
14% candidates got the interview through other sources.
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What people at Delhivery are saying

3.2
 Rating based on 78 Senior Manager reviews

Likes

Nothing

Dislikes

Except salary and compensation everything is bad in Delhivery, work culture, Manager's behaviour towards team members is very pathetic.

Read 78 reviews

Senior Manager salary at Delhivery

reported by 548 employees with 2-18 years exp.
₹10 L/yr - ₹32 L/yr
16% less than the average Senior Manager Salary in India
View more details

What Delhivery employees are saying about work life

based on 5.8k employees
60%
57%
43%
92%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Delhivery Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Work From Home
Team Outings +6 more
View more benefits

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