Delhivery - Senior Manager - Retention/Key Account Management (4-10 yrs)

Senior Manager - Retention/Key Account Management

Responsibilities:

- Act as a primary point of contact to get RFQs from the clients and coordinate with the internal teams to quote and win business

- Develop relationship with key clients and ensure max SOW and reduce churn

- Identifying new business opportunities within existing accounts and cross-selling all portfolio of services

- Conducting regular meetings with clients and executing account plans to drive growth and maximize revenue

- Ensuring payments are coming within the credit period

- It is a 6day working role (WFO)

What are we looking for:

- Min 4+ yrs of exp in KAM / retention roles ONLY. Open to ANY industry, but Logistics would be preferable

- Hardcore B2B sales exp ONLY preferred

- Good communication skills

- Excellent interpersonal skills

- Self-motivated/ able to drive things on their own

- Hunger for growth