Sr. Executive - Operations

Role & responsibilities

1. Ensure the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle all Customer facing communication and shipment related internal communication between/with DB Schenker stakeholders

3. Provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution

4. Ensure Customers are invoiced for all shipment related charges