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Datamatics Global Services
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Datamatics - Specialist - Presales (4-6 yrs)
Datamatics Global Services
posted 1mon ago
Presales Role.
Datamatics is seeking a talented Presales Professional to join the growing organization and be an integral member towards responding large contracts.
Job Location Andheri East, Mumbai.
Job description:
- In charge and accountable for providing support to the sales teams to help acquire new customers for BPO - Customer Management Solution/Contact Centre Solution Segment in North America and European Market.
- Performing pre-sales product demonstrations.
- Building technical and commercial proposals.
- Manage bids and ensure quality proposals through coordination with all stakeholders.
- Engaging in and responding to RFI/RFP procurement processes.
- Leading the Proof of Concept (POC) developments and presenting the POC.
- Building and delivering comprehensive customized demonstration.
- Delivers high quality, technical expertise in the pre-sales process to help close sales opportunities with the customers.
- Delivering solution centric & domain-specific presentations where needed.
- Presenting to all levels of the organization including top management.
- Assist in creating collaterals, case studies, white Papers, etc.
- Assisting in the timely closure of sales opportunities.
- Build reusable collateral and contribute to the knowledge repository.
Required knowledge, skill & experience:
- Should have relevant years of experience within presales.
- Should have good experience in BPO Industry (Customer Management Solution/Contact Centre Solution).
- Should have experience for North America and Europe Market.
- Good experience in solution architecting, understand the requirement and create pitches.
- Should have proven capability to engage the client at an executive level.
- Should be able to engage in a technical and business conversation with Client to understand their requirements.
- Should have strong problem-solving skills along with excellent interpersonal and communication skills.
- Should have strong Presentation skills.
- Any exposure to Research, Analytics & CX will be a plus.
Exp : 4-6 years
Functional Areas: Other
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